Dawn was so courteous but I was anxious about the time. I expected a prompt evaluation of the brake system. I had come in in February with complaints of brakes squeeling and I was told there was a general problem with the new Tundras with no available parts to fix them. When I had a 25k inspection they said rear brakes were bad. I still feel as if the brake problem in February expects brake problems in August and a fix is needed by Toyota.
Great Service! Went above and beyond while my car was in for 5K service and fixing a flat. Jackie is the Best!!
Thank you, Dawn Meyers, and Lithia Toyota, for your always great help with servicing my car!
Very attentive and courteous, kept me well posted on progress of vehicle
They did not rotate my tires and it was time. I told the man who checked me in.
They didn't check what I ask for, then my alignment is not good at all.
My time is valuable and I don’t feel that Toyota of Odessa values that so this is the last time I will use their services 2:30 hr oil change is ridiculous when it was in fact the 15 inspection that took the most time.
Which is just wrong
Dwight was so attentive and knowledgeable of his services to my car. Job well done.
I am always your happy customer. The only bad thing today was that I had to buy a new tire! That blew my budget. But, Dawn helped find the Best Buy for me. The tire wasn’t in stock but will be in within 24 hrs so I can’t complain. I’ve been a customer for over 20 yrs. I don’t want any other vehicle but my Toyota Sienna!
The wait it was long despite an appointment. And they did not fix my tire. It still keeps losing air.
Jackie is n exceptionally dedicated employee. Need to hold on to her.
Excellent service . I thank you for taking care of my vehicle and tending to my request and needs of my Toyota !
This is the second time I have brought my vehicle in for AC service in the past few months and the issue is still not fixed. I scheduled an appointment for the 21st of August and dropped my vehicle off at 7:30am the morning of the 21st only to find out that my vehicle wasn't touched until today the 25th. Even then, the issue was not fixed and AND now all of a sudden the check engine light is on,no one seemed that cared to help me in anyway
Ms Klein was very nice and helpful Thanks!
It was great experience and I’m super happy with everything
I appreciate everything ???? you guys did for me,
Social