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Real Reviews From Verified Customers

Service Center Review Summary

5 star 556 reviews 64%
4 star 139 reviews 16%
3 star 21 reviews 2%
2 star 80 reviews 9%
1 star 79 reviews 9%
Review Us
Jacqueline K.
5 out of 5
9/9/2025
Ali was awesome!! He kept me updated throughout my service
Ronald W.
5 out of 5
9/7/2025
Always well taken care of when I bring my vehicle in.
Jeffery H.
5 out of 5
9/7/2025
Jacqueline was very professional and courteous and kept me updated on my truck. I am very pleased with her and the staff at the Toyota dealership in Odessa.
Lino G.
1 out of 5
9/6/2025
Problem not fixed. Worse now than when I took it in.
Randall G.
4 out of 5
9/6/2025
Very good, friendly service no problems at all
Ariel L.
1 out of 5
9/6/2025
I had to wait 3 hours in your lobby!!
Earl H.
5 out of 5
9/6/2025
Entire service dept was very helpful and professional Sorry your "loaner" was wrecked
Melody D.
5 out of 5
9/5/2025
Great service with Dwight Izzard. Super helpful!
Otila H.
5 out of 5
9/5/2025
She was very helpful and friendly.
Glennaherron H.
5 out of 5
9/5/2025
Dwight was awesome. Thanks.
Wilma R.
5 out of 5
9/5/2025
Excellent Service
Bobbi B.
5 out of 5
9/4/2025
Dawn was very informative and professional thank you for providing great service
Shirley P.
5 out of 5
9/4/2025
Ali did well for his second day. I'm sure he will be a good agent when he is completely trained.
Almeida J.
3 out of 5
9/4/2025
no asen su trabajo y no son justos
Sammy H.
5 out of 5
9/3/2025
Yes, the check in process for very smooth and easy. Thanks to Dawn for her kind and respectful way of handling my check in and my departure.
Jimmy W.
1 out of 5
9/3/2025
Total waste of a Month that you had the truck and did nothing for it other than make excuses why you can’t work on it Lousy excuse for any dealership
Amiel M.
5 out of 5
9/3/2025
Dwight was very nice and helpful
Orlando O.
5 out of 5
9/3/2025
El trato y mantenimiento fue bueno
Arturo L.
5 out of 5
9/3/2025
Very good service! Thanks
Ronald B.
4 out of 5
9/3/2025
Great group of guys in there, they made it easy and we couldn’t be happier with our decision to purchase a vehicle with them and that says a lot considering that we are a Ford household

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