Lithia Toyota of Odessa Auto Repair Service

Karen is great!!!! She had me in and out and explained everything they were doing.

Fast and nice service

Thanks

Mr Lopez was polite, well mannered, and very professional. He explained everything well and we will definitely schedule with him again.

Great service, thank you!

Noe Perez was great! 10/10 customer service

Jackie was very helpful and friendly. She made sure everything was taken care of and the timely manner.

Martin and George were the men that helped me with this purchase. They made it much easier than my last vehicle purchase at another dealership. Kudos to both. Especially Martin’s patience and his vast knowledge of that helped me to come to the correct decision. It was great!

Crystal did well explained all recommendations on vehicle they saw fit. Very professional

Jacqueline is awesome & explains well.

Mr. Francisco was very welcoming and helpful with my service and with what I needed done. Made my visit quick and easy. Thank you!

Labor fee is outrageous for filter changes. I could have changed them at home for the price that I had to pay

Todo excelente...

Atención muy amable

They took far too long—three hours waiting for a flat tire. They never came over to tell me what was going on; at the very least, I expected an update so I could understand the delay.

Would love photos of before & after repairs on my car. Tysm Esther

I was told the diagnostic was $190 for my truck. When I reviewed the invoice I was billed 2 times $190. I asked the rep and she said that each issue required a diagnostic which is a bunch of bull ****. My door handle was broken by the tow company and the needed repair. No diagnosis was needed. The car would not stay cranked which was what needed to be diagnosed. I think the repair amount was excessive so after discussing it with my spouse who is a certified master mechanic by the way we decided to verify the part number for accuracy and get the repairs done ourselves. I was very dissatisfied by this. And it is illegal the double charge me for one diagnostic report. This is deceptive and unprofessional for Lithia Toyota to conduct business this way. I will be consulting my legal counsel and posting on all my social platforms of this issue.

Quick and thorough.

I left the vehicle for service, one week later, the vehicle was the same, no fixes were made

Great services