I am very happy with the excellent service they gave me, greetings and blessings without a doubt the best.
Jacqueline Clein is a wonderful representation of Toyota of Odessa TX. She is very kind and well educated about work on our truck. She did an amazing job.
The recall on the radio was never done or it never worked. Have to take it back tomorrow to do it all over again.
Very kind kept me updated on my vehicle and answered all my questions
Crystal was awesome. She kept me updated on the status of myvrepair which I appreciated.
Jacqueline was amazing! People like her are the reason we keep coming back to Lithia Toyota.
When i bought my toyota highlander on 2024 he sold me a Grand Highlander (matte gray) different color and when i sing the papers and he gave me the keys he gave me a light gray highlander and i got mad at the beginning but then i was like okay i like the color too and i already sign the papers so its mine now and it was super late already, but when i got home i discover that it was a highlander and not a grand highlander and that was what upset my the most, i thought 1000 dlls was okay because it was a grand highlander not a regular highlander.
I am satisfied with the performance and speed of the work that was done.
There’s a crack in my windshield that wasn’t there when I had dropped off the car
Very courteous. Running a little late with my appointment.
Not sure if I met Victoria? I let the lady know what my appointment was for after arriving. Oil & filter change only. After 1 1/2 hours I asked if they were done. I was told they were waiting for approval? Named all things I already knew but was only there for said oil/filter change. An hour & a half?
The experience is been good.Thanks
Victoria D
Was very nice knew what she was doing
Great employee
I was told by Jaquie it was going to be a month waiting period. After the month past I started calling to ask on the status. I time she just told she let me know when ready because they didn't have a technician available and the second time she just told me it was in a bay... and also it took almost 2 weeks for my rental car to be available
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