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Real Reviews From Verified Customers

Service Center Review Summary

5 star 556 reviews 64%
4 star 139 reviews 16%
3 star 21 reviews 2%
2 star 79 reviews 9%
1 star 78 reviews 9%
Review Us
Robert R.
5 out of 5
2/25/2026
Great job; keep it up
Armando A.
5 out of 5
2/25/2026
It’s normally an hour or so to get my dads truck serviced but they were so busy and the technician constantly stayed in contact with dad about his truck, the technician was very helpful and kind.
Victoria M.
4 out of 5
2/25/2026
Love Karen
Lupe P.
5 out of 5
2/25/2026
Thank you
Elisha W.
4 out of 5
2/25/2026
She was very helpful in offering different maintenance options for my vehicle
William C.
5 out of 5
2/25/2026
Chrystal was great.
Carlos P.
5 out of 5
2/22/2026
Excelente servicio y buena comunicación
April C.
5 out of 5
2/19/2026
Kris was great with providing information and updates!
Shirley P.
4 out of 5
2/19/2026
I hate the windshield cleaner. It makes the biggest mess instead of leaving a nice clear glass. Just had my car washed before getting it serviced. When I left Toyota the cleaner had been used and I need to recreate my car.
Laura W.
5 out of 5
2/18/2026
Kristopher kept me updated on every issue with my car, and got it taken care of in a timely manner. I'm very pleased with his professionalism, and will work with him again.
Adriana J.
5 out of 5
2/18/2026
Everything was great.
Honey P.
5 out of 5
2/18/2026
Jacqueline is absolutely amazing her customer service is above none I have seen in a very long time. I would request her every time I come iRegadss, Honey P
James O.
4 out of 5
2/17/2026
Jackie is very capable
Lupe P.
5 out of 5
2/15/2026
Absolutely fabulous. Jacqueline was very attentive and understanding of our situation. She went above and beyond to fulfill our needs, as well as the technician. Great job!
Gbenga A.
5 out of 5
2/15/2026
He was Professional and detailed
Gloria C.
5 out of 5
2/15/2026
Very fast today! Thank you! And the donuts are always appreciated!
Nanci H.
5 out of 5
2/14/2026
Jacqueline was awesome, caring, and precise.
Joe B.
4 out of 5
2/13/2026
Did all that was asked of him completely satisfied
Pedro C.
2 out of 5
2/13/2026
The 2020 Toyota is still outside at the Service Center. It is Totaled out and will not be repaired. We are awaiting the Insurance adjuster. They said it will be next week till an adjuster will be able to go out and do an estimate of the damages. Karen has been very helpful. I keep receiving a text message that states that my vehicle has been repaired and ready to come home. It's now time to be thankful for my patience. I have spoken to Gilli about getting a Tundra. Thanks for all that Odessa Toyota has done for me.
Karen H.
5 out of 5
2/13/2026
BEST ADVISOR EVER!!! 10/10 WOULD RECOMMEND!!

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