Michael went above and beyond with his excellent service! It was also fun to see Natalie and Brooks right after we bought our second Hyundai at Pride! Thanks again for making us feel like family!
Michael went above and beyond with his excellent service! It was also fun to see Natalie and Brooks right after we bought our second Hyundai at Pride! Thanks again for making us feel like family!
I appreciate the kindness and concern shown to me by Damon Lee and the staff. They were attentive and fixed the situation right away.
Thank you
Damien is the best! Very knowledgeable and provides great recommendations for your car services glad he’s with your firm. Also, he’s very professional.
Morteza is a great asset to your company. He greeted me right away and attended to by needs. He is a keeper!
Suzanne R
Service was excellent. Service advisor was professional and explained everything clearly and anwsered my questions.
10/8/24 went there because a light popped up in my car. I was just there for them to CHECK to see if anything was wrong with my car. That took over 2 hours with my infant as well.. this is very frustrating especially with an infant. No updates either as well and it seems to be the same guys always working as from last time too. Either the scheduled appointments need to be spaced out more so other people don’t wait around forever or they need to be doing what they have to do back there because why should I have an appointment and then wait 2 hours for a small thing as checking what’s wrong with my car… JUST to tell me nothing is wrong with it! That’s crazy.
Thank you, Damon, for your patience and helping me understand what my car needed. It was very much appreciated.
My car was there for 3 weeks. Due to multiple issue calling and nobody knowing what was going on with my repairs.
Michael was wonderful! Explained everything that needed to be done and really went out of his way to make me happy!
I will give a good review.
Damon and Mike were very helpful and realistic. I love coming to Pride Hyundai
Did not want to hear I need new brakes but that’s not Damon’s fault haha
The Pride Hyundai service department is excellent!! Great work and a great team!
Every thing was great great crew
Everything went great and receive car as promised
Quality of service on the car was great, communication was not. If you’re going to use an electronic system to automate communication then actually use it or go back to calling with updates. I had to call or go inside to get updates which likely made the service appointment take longer than it needed to. Again, I have no complains about the work done on my car, but the systems/procedures for communicating during appointments needs improvement.
I won't go anywhere else to service my vehicle. Damon clearly prioritizes customer appreciation and satisfaction. I cant even thank him enough.
I was promptly acknowledged and out in a very short amount of time.
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