(I answered this already, but I believe it was not registered.)
Thomas was very courteous and friendly, despite its being a busy time at the service center. He did the required paperwork, gave me an estimate of the time the repairs would take, and called me when they were completed.
Thomas was very informative and updated me when my work would be completed.
Thomas is great people person! Very knowledgeable on what was done or what needs to be done! He doesn't pressure anyone into making decisions. He lets you know if you don't fix the problem it could lead to other problems. Also if they see other future problems he let's you know.GREAT SERVICE MANAGER!
Morteza was friendly and helpful. Have me a ride to pick up my car and was informative. Thanks
Need to bring back
Same problem
Office tech was very pleasant.
I expected repair to be completed on the first visit since the issues were identified and discussed before bringing the vehicle in.
Damon was professional and courteous. He explained the recall process to me and the amount of time it would take to address the recall issue. The experience was painless.
Damon went above and beyond to help me! A great guy all around!
Polite and pleasant and professional. Definitely a good person to have at the service center.
I was there for three days. Went in for thermostat and had all kind of repairs done also. I asked for oil change also never got one. I have pitched 3 vehicles there will be doing business elsewhere. Thanks Dean.
I was told had leak by other dealership that had coolant leak they could not fix. I cancelled planned vaca as heat wave and very long car ride.
Took in was told no leak. Contact other dealer, they confirm definite leak. Call you again, was told 2-3x come down here again and point out the leak to him myself. Told him he rude and hung up on him
Always very informa
tive about the problem consistently friendly and he communicated!
I attempted to explain my dissatisfaction but it wouldn’t submit. So if you’d like to discuss, youlll need to contact me.
Damon was great. He explained what was done and why the other recall could not be handled at this time. Cameron was extremely accommodating in reviewing my vehicles dashboard once again. I will say I was disappointed in the general manager decision to have his meeting before Cameron could help me. He was aware I had been waiting from 8:39 when I inquired if Cameron was due in shortly. He said yes at 9 but it was about 9:40 after the meeting that Cameron was available for my 10 minute or so review.
Customer service was absolutely terrible waited for 3 hours for them to tell us the alignment could not be done because the tire size was different. I sat in that dirty **** waiting are the entire time for them to tell me the seat belt buckles something I already I taken care of was done. Could not have been a worse experience will not under any circumstances come back to that dealership. If it was between getting raped with a pineapple everyday for the rest of my life or setting one foot inside that fuckin dealership I would gladly bend over and hope to God the pineapple is quick.
Thomas conducted himself professionally and was knowledgeable and efficient and also had a nice personality.
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