Everyone was extremely helpful with a smile.
The first time I went in for service the filter was taken out and acorns were knocked into my air intake causing a low rumbling when running the air a quick fix. This time my windshield wiper fluid was not filled up as part of the service. So hopped in my car and got a “Windshield wiper fluid low” warning. Shame on me if this isn’t included and I misunderstood but I would assume that all liquids would be topped off
Pride was able to fix my vehicle in 2 hours when another dealership could fix it in over 30+ hours in the shop! Thank you so much!
Damon was my Service Advisor, friendly and knowledgeable. Very happy with the work that was done on my vehicle by technician Rich. I will absolutely return to Pride Hyundai of Seekonk for future maintenance and repairs. Well Done gentlemen and Thank you.
On Saturday, I was received by a what's up? when I walked through the service door by rep #1. So I started saying I purchase my car in NK, rep #1 said I had to go back there! He immediately said it was a joke but that was a red flag for me. I returned to Seekonk on Monday with rep #2, I dropped my car at 7:30am & picked up at 2:45pm. My car wasn't washed, rep #1 was there and said I had to ask for it bc they couldn't wash all cars that were serviced, that the line would be huge. I brought my car from North Conway NH without the window shield fluid spray working (got replaced by warranty). I had to use bottles of water from my side window to be able to see during my drive. So yes, my car was covered with salt, sand, and snow. But still, no car wash was offered as courtesy. During the day I received a text message asking if I'd authorize tire rotations for about $30. I clicked yes. I dont think it was done, I wasn't charged for it, rep #1 not even mentioned anything about it. I guess I will never know, I dont trust this service no more. Seat belt recall is on order but rep #1 didnt mention anything about it either. Not one word of when I should bring the car back. I did not receive a call that the car was done, I simply drove there and saw my car outside. This was a very disappointing experience as first time customer in Seekonk, I hope I dont have to go back there no more. I will probably go back to a Honda vehicle soon where I was and can receive a better service that I trust instead of Hyundai.
Work done while I waited done in a bery timely fashion.
Damon was great!! I had a flat front tire in this cold weather. I tried to fill it with air at a gas station, but it did not fix the flat. So, I drive slowly right from the gas station to Pride. They had just opened this Saturday and Damon took me right away.& helped. He later explained what happened, te repair made and brought my car right to the parking lot adjacent to the service door. A very good experience with Damon and the service staff. Thank you all. Happy New Year.
Service was absolutely excellent as it always has been no our wonderful 2024,Tucson Limited.
Simply the best car and service we have ever had in our lives.
Thanks to Hyundai on both counts
And your service department is the best we have ever had in our long lives
Thank you so very muvh
Nick an Alicia McKinney
Please stop referring to me as Geoffrey. Please correct the Hyundai records. My first name is John which how I should be addressed. Thanks.
Excellent Customer Service.
You guys are the best. Happy new year.
He was friendly and helpful.
Great shop. Everyone at that desk is competent, friendly and motivated.
Mike was great to deal with. Very happy with the service.
It was a great job. I love Chris in service
Damon was very courteous,knowledgeable and made my visit as pleasant as possible.He arranged transportation for Mr to get home and to return to pick up my car upon completion. Definitely 5star experience.
I bought a brand new 2026 Hyundai Elantra. As soon as I took it off the lot I felt a shaking in the car. I owned a 2025 Hyundai Elantra before this car an it did not drive the way my 26 is driving. I went in today to get my tires balanced. I thought that was the problem. David took it for a test drive and came back and asked me if I “felt it in the pedal”. I then said it was not in the pedal it was shaking throughout the whole car. I took it for a test drive with him in the vehicle after that and when I got on the highway I asked if he felt that and he responded with “yeah I feel the road” and since my seats aren’t shaking then it’s not a balancing problem. I explained again that this is not the way my car drove and something is wrong with this car. He “balanced” the tires for me but when I took it off the lot again, it was the same issue as if nothing was done. The shaking happens around 65-70mph. I will be in contact with pride tomorrow because I cannot and will not drive a car this way that I just bought brand new.
Social