Overall my experience with Nick at Lexus was flawless. I had to leave my car overnight so I got to drive one of your wonderful new vehicles! Nick was very efficient by providing me updates by text and there was no long waiting times when I brought my car in or when I picked it up. Easy Peezy.. I don’t know how it could have been any better!
Jessie was very professional and guided me through the process from start to finish!
Nicholas was very professional and accommodating and explained clearly what my car needed. I would highly recommend him and the entire team to anyone needing Lexus service.
My experience with Lexus of Omaha was truly exceptional! Could not have asked for better customer service. Everyone I came in contact with made me feel extremely valued.
Always phenomenal service! Excellent communication! Very professional and knowledgeable team. Thank you.
I need an updated mileage change tag the miles for the next change didn’t make sense. I have 43k plus on my vehicle and the next change says 40700k on it so I assume my next change will be roughly 48-49k miles. Other than that all good !
The service was fine but the wash and car cleaning were subpar. There were still bugs on windshield and no washed or wiped side mirrors or back window. I drove back for bugs and they were corrected but didn’t notice until driving home. I’ve never had that problem before
Best service ever! Everyone is friendly and prompt. I am always treated as a loyal customer, not just a “woman”. If and when I trade my car it will definitely be for another Lexus!
I always expect and get great service at Lexus!
Jessie was very professional and helpful, too…he carried my things to his office so I could visit the rest room before I paid…very kind! Thanks, Jessie!
Cory was awesome to work with -- Great communication and service
Thank you Adi! As always, you provide great customer service and fantastic job, thank you!:)
Nick always takes care of me and explains everything.He always goes above and beyond the call of duty.Much more than just a regular service technician
Great arrival experience. Fast. Complete. Good summary of work done. Car looks great when we leave
Cory, was extremely helpful. I just stopped in for a car wash, but he found time to get my wife’s car updated that only could be done at the dealership. He answered some other questions I had and is a very polite and genuine person. Paul B
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