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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3354 reviews 70%
4 star 1061 reviews 22%
3 star 114 reviews 2%
2 star 119 reviews 2%
1 star 114 reviews 2%
Review Us
John N.
5 out of 5
11/5/2025
Always a great service experience!
Vivian T.
5 out of 5
11/5/2025
Superior staff. Very easy to book appointment. Staff kept me updated on repairs. Very accommodating with providing me with a loaner car.
Dennis D.
5 out of 5
11/5/2025
You guys are great!
Dale B.
5 out of 5
11/5/2025
The service I received was outstanding from beginning to the end. I will continue to trust this team.
David &.
5 out of 5
11/5/2025
Excellent as always! Thank you ????
Antoinette D.
5 out of 5
11/4/2025
Alec, you’re the best thank you so much.
Bob P.
5 out of 5
11/4/2025
Well done and on time
Ross W.
5 out of 5
11/4/2025
All aspects top notch. Thank you to the whole squad.
Kirk D.
5 out of 5
11/4/2025
I appreciate working with Jessie. He is very professional, knowledgeable, helpful and courteous.
Darold F.
5 out of 5
11/4/2025
Great
Ralph B.
5 out of 5
11/4/2025
Professionally handled from start to finish, we were taken care of just as good in the waiting area as our Lexus was in the service department. Excellent service! Ralph and Susan Badger
Robert B.
5 out of 5
11/4/2025
My experience with all I was in contact with was top notch.
Babina S.
5 out of 5
11/4/2025
Thanks
Janelle F.
5 out of 5
11/4/2025
Great job, thank you!
Jon P.
1 out of 5
11/3/2025
My tire pressure sensors stopped working after getting 4 new tires last Thursday. I was quoted $284 for 2 of them. Then was told only 1 sensor needs changed and the quote was $373. When I asked why it was more for 1, I was then quoted $225. It’s frustrating that the sensors worked just fine before getting the tires replaced. I can’t help but wonder if something was done incorrectly with the tire change to make them not work. I’ve been satisfied with Lexus as long as I’ve owned my vehicle, but this incident is pretty frustrating.
Jeff L.
4 out of 5
11/2/2025
Gerardo is the best
Meshelle A.
5 out of 5
11/2/2025
Geraldo was a great service advisor. Pleasant and professional!
John P.
2 out of 5
11/2/2025
The reason left me wondering if the right service was done. My next service sticker has me due in 25,000. Not sure what was done to my vehicle.
Jeanne F.
5 out of 5
11/2/2025
great friendly service! Thank you.
Roman U.
5 out of 5
11/1/2025
Happy with service

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