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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3354 reviews 70%
4 star 1061 reviews 22%
3 star 114 reviews 2%
2 star 119 reviews 2%
1 star 114 reviews 2%
Review Us
Tony B.
5 out of 5
11/13/2025
Very professional and knowledgeable A pleasure doing business with
Victor A.
5 out of 5
11/13/2025
Good job Nick.Burg
Scott D.
5 out of 5
11/13/2025
Very professional!
Tiana D.
5 out of 5
11/13/2025
Great experience. The Lexus Team took care of my car and me.
Thomas R.
5 out of 5
11/13/2025
All around top notch service by Jessie!
Huda A.
4 out of 5
11/13/2025
Always amazing service. Super reliable and great communication by Gerardo!!! He’s been always extremely professional and knowledgeable! I ask for him specifically every time I bring in my car because he’s respectful, professional, knowledgeable and great communicator and gives great advice!
Sandy M.
4 out of 5
11/12/2025
Efficient and respecting that I had other appts to be at so was offered a loaner vehicle to accommodate me !
John N.
5 out of 5
11/12/2025
Great job team!
Faimur A.
3 out of 5
11/12/2025
Gerardo did a good job. My wife had accidentally parked the car too back in the garage and the garage door had chipped some paint off the Lexus when it closed and left a streak. Gerardo got touch up paint to touch up some of the paint that got removed. It looks better now from the back. Would use his service again.
Janice J.
4 out of 5
11/12/2025
I received complete, prompt, & friendly service for my maintenance check!!
Patrick C.
5 out of 5
11/12/2025
Cory was awesome as usual! Thanks for the great service!
Tammy S.
5 out of 5
11/12/2025
Each advisor I’ve ever had at Lexus of Omaha has provided exceptional customer service.
Patrick C.
5 out of 5
11/12/2025
Friendly - and prompt
Michael S.
5 out of 5
11/12/2025
Explained what was going on and work done on time
Kevin H.
5 out of 5
11/12/2025
All good. Thanks for the extra care.
Chuck O.
1 out of 5
11/12/2025
There are still a couple of issues with the clear bra on our car.
Sharon W.
5 out of 5
11/11/2025
Always excellent! Thank you!
Steven H.
5 out of 5
11/11/2025
I feel like the service department always is very professional and does a great job with my vehicle. I trust what they have to say.
Grace T.
5 out of 5
11/11/2025
thank you, Cory, for your patience explaining the appointment schedule. I appreciate the time you took to explain it to me. I look forward to getting the module replaced for communication. Grace
Inez Y.
5 out of 5
11/11/2025
You were great and very friendly , thank you for being awesome you did a wonderful job with my car ????????

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