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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 71%
4 star 1052 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
Sheryl S.
5 out of 5
1/14/2026
Excellent service as always! Thank you!
Rodger J.
5 out of 5
1/14/2026
Service team always does such a great job
Jeffrey L.
4 out of 5
1/14/2026
Cory is SUPER
Jeff K.
5 out of 5
1/14/2026
Great job
Nancy C.
5 out of 5
1/14/2026
Cory is fantastic. He’s very polite and answers all my questions and provides clarity as needed.
Deann Z.
5 out of 5
1/13/2026
Jessie Sarnowski was respectful, friendly, open and provided me with an honest assessment of my vehicle.
Rebecca P.
5 out of 5
1/13/2026
Very friendly, professional and we love the waiting lounge and driving a clean car home!
Victor A.
4 out of 5
1/13/2026
Great job and done on time Get a loaner car and adviser call me later on when job is complete Thanks Gerraldo and good job
Michon A.
2 out of 5
1/13/2026
Wait both for an appointment and for service was excessive.
Dawn D.
5 out of 5
1/13/2026
I really appreciate the quick turnaround on determining what the issue was.
Bruce K.
5 out of 5
1/13/2026
Quick service and awesome treatment by gerrardo.
Carolyn A.
5 out of 5
1/13/2026
Excellent service as always!
Patricia G.
5 out of 5
1/11/2026
People were courteous and respectful. A perfect example of Lexus Service
Gregory N.
5 out of 5
1/11/2026
Cory Mausbach is one of the very good things that came out of my bad situation. I've only gotten knowledgeable, fast, friendly help from Cory. Cory has gone above and beyond for me every single time I have had to come see him at Lexus of Omaha. I trust Cory completely, he's not just an outstanding service consultant, Cory is a good person. Greg Nguyen
Victor A.
1 out of 5
1/11/2026
You guys code me with exhaust center malfunction,I spend 2891 USD on 01/08/26 and today 01/11/26 I got back the same message back that something is wrong with vtrac off,same like last time Are you sure, you doing the right thing,we can be spending a lot of money without fixing or solving a real issue I am deeply disappointed
Brigette S.
4 out of 5
1/11/2026
Gerardo is the best! He knows my car as well as I do! I was early today but he got the service moving along. He always lets me use the waiting area as a quiet undisturbed work space! Always enjoy seeing him for these appointments!
Lisa G.
5 out of 5
1/11/2026
Nicholas representtd the great service Lexus is known for!
Mark M.
4 out of 5
1/11/2026
Great service and thanks for the loaner. Next time can it please be a gun k of junk so I don’t want a new one. Best service in the region.
Larry R.
5 out of 5
1/10/2026
Great service.
Penny P.
4 out of 5
1/10/2026
Always the BEST experience any time I visit this dealership. Fantastic customer service! This dealership always goes above and beyond.

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