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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3343 reviews 71%
4 star 1051 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
Jaylen C.
5 out of 5
2/17/2026
Gerardo was good at communicating what was going on with my car and pickup was fast and easy.
Karen J.
3 out of 5
2/17/2026
The tires appeared with no rotation, and the lender car was very dirty, trash dog hair mud food
Wilber M.
3 out of 5
2/17/2026
I had had some strokes and need to sell the car.
Lyle W.
5 out of 5
2/17/2026
Excellent service.
Heath B.
5 out of 5
2/17/2026
Great service.
Steven R.
5 out of 5
2/17/2026
I am always very pleased with the service and the quality of the professionals who help me when I go in for service.
William W.
5 out of 5
2/17/2026
As always, Lexus of Omaha was the best! Why go anywhere else? Gerardo and Luigi were superb. Well done gentlemen!
Mary J.
5 out of 5
2/17/2026
Adi was very nice and didn't pressure us at all when we declined the recommended service. It was a pleasant surprise to learn the inspection was free. Thank you!
Ernest Y.
1 out of 5
2/17/2026
I was completely satisfied with Adi and what he did to solve the problem, however the fact that there is no fix is unacceptable. I understand that it is out of the Lexus of Omaha control, however it is a known issue that should be fixed. We can’t all live in a warm environment. Lexus need to fix this issue.
Terence A.
3 out of 5
2/17/2026
You need to double Geraldo’s salary! ????
Vickie M.
2 out of 5
2/17/2026
My repair doesn’t work and now my dashcam does not work either.
Ayden T.
4 out of 5
2/15/2026
Always nice to see Gerardo.
Dennis M.
5 out of 5
2/14/2026
Always a pleasant experience!!
Richard C.
4 out of 5
2/14/2026
Oil change. Appreciate no push on other services
Peter S.
3 out of 5
2/14/2026
Appreciate the pickup, servicing & then delivering my car back to my house! Thank you Lexus of Omaha!
David M.
5 out of 5
2/13/2026
Good Service
Maria B.
5 out of 5
2/13/2026
Cory is courteous, thoughtful, explains everything in detail and he’s just a delight to work with.
Michael M.
4 out of 5
2/13/2026
Gerardo Barrera has helped me multiple times when I took my car in to the dealership. Every time he was very professional and customer friendly. He also took the time to explain and make sure I understood everything. He and several other members in the service department made taking my car in for work enjoyable. Thanks
Glen R.
5 out of 5
2/13/2026
Excellent service
Diane D.
5 out of 5
2/13/2026
This was as always a comfortable experience when having my car serviced.

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