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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3343 reviews 71%
4 star 1051 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
William O.
5 out of 5
2/24/2026
The service techs were great.
Joseph S.
4 out of 5
2/21/2026
Cory was very helpful. In addition to getting the service completed quickly, he answered my questions about the next service, and advised on where to have some auto body work completed. Good service. Joe Seda
Marilee M.
5 out of 5
2/21/2026
Alec was awesome! Special kudos to my sales rep, Craig Hoselton and his GM for going the extra mile to assure we were 100% satisfied and had all we need to feel 100% confident in their service! Thank you, Craig and Lexus of Omaha!
Mike P.
5 out of 5
2/21/2026
Always a great, friction free experience at Lexus of Omaha service. Cory is the best!
Ernest Y.
4 out of 5
2/21/2026
Very good, came in for wiper blades and the service advisor said he could also do a recall, software update to the transmission. A hour later I ready to go. Excellent service!
Kevin Z.
5 out of 5
2/21/2026
As always Jessie is a top notch professional. Job well done!
Sebastian M.
4 out of 5
2/20/2026
got my warranty issue resolved quickly
Tony B.
5 out of 5
2/20/2026
Every one who helped me were very professional and friendly. Wonderful experience.
Robert M.
5 out of 5
2/20/2026
Cory is always helpful and courteous
Lexi H.
5 out of 5
2/20/2026
Best service ever!!
Sugata S.
5 out of 5
2/20/2026
Great thanks.
Mary B.
5 out of 5
2/20/2026
Always courteous and professional. Thank you!
Tricia S.
4 out of 5
2/20/2026
The service from that we have received over the years from Lexus exceeds anybody’s service program and in this last episode where we were trying to get a Lexus DD mouse and found a new one to make sure it was OK. I’ll have to tell you your employee Jesse gets an A+ with his attention to our problems and now that I have a new used one I’ll be there every time my car tells me to come Thank you
Emery H.
1 out of 5
2/19/2026
I was completely satisfied, except I was told they would fill my gas tank and they did not.
Chapin K.
5 out of 5
2/19/2026
Always a fantastic experience with the service team at Lexus of Omaha!
Amy R.
5 out of 5
2/19/2026
Nick was awesome to work with. He’s a very kind and respectful man.
Suzanne R.
5 out of 5
2/19/2026
I love my Lexus and the incredible service I receive
Cynthia J.
5 out of 5
2/18/2026
Cory is amazing! So helpful and knowledgeable about the Lexus brand. Omaha service center is definitely top notch and I have no regrets buying a Lexus! Thank you for all your help!
Leonore F.
5 out of 5
2/18/2026
Everything was well done! Thank you so much.
Randal S.
5 out of 5
2/17/2026
Kimberly in Service Dept was wonderful. Appreciated her kindness & great customer service support throughout the episode. It’s the great Lexus Team that makes me so appreciative of Lexus of Omaha. Thank You Kimberly & Cory

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