He is great! Very accommodating and knowledgeable.
Why does your car wash break down each time I go for service?
Excellent work on my 2013 ES350. Looks freaking new again!
I was pleasantly surprised that the service work was completed quicker than expected. Love the top notch way customers are treated ❤️
Adi is the best! I enjoy working with him and request him when I can. He is professional and communicates well. I appreciate him!
My car has a mark on the left rear door. I noticed it after driving home directly following the car service.
Gerardo was courteous and explained that Lexus of Omaha replaced the battery in our 2009 RX350 at no charge because it did not pass all of the tests that the battery was subjected to. We appreciate the fact that the dealer did not argue about replacement because the battery was only 4-5 months old when it failed to start the car.
The $69 dollar wash was not worth it. Windows were smudged tailgate still had dirt, so did both running boards and middle section between the two front seats had crumbs and coffee. It was there from 9am on and I know it was at the end of the day, but I expected more. Everything else was great as usual.
Prompt …. Courteous ….. Clearly explained the work that was done
Took my vehicle in for a good detailing. She looks brand new! Thank you very much! Mary
Adi had eveything handled from he moment I pulled in he garage. He greeted me, had a loaner car for me and showed me how to operate it (similar to mine). He said he would call and I could come back any time for the car, and that they would clean it. The job was done quickly and he had my car back to me within hours. Fabulous service always at Lexus of Omaha!
Whole service dept is awesome, goes above and beyond. A special thank you to Geraldo for taking care of me.
Cory always does an outstanding job and communicates exceptionally well.
Jim
Since Lexus installed my new windshield wipers and saw they didn’t work as they should, theres absolutely no reason they didn’t replace them today WITHOUT THE MANAGERS APPROVAL! That’s inexcusable and no way should I have to make another appointment and bring my vehicle back! It should have been taken care of today!!!
Nick was great. I appreciate the professionalism and great service.
Outstanding care and information.
Alec did a great job! He got me in and out of there quick. He was super nice and polite. Thank you for great service! It is number one reason we stick with Lexus.
Cory is always professional and clear about what is happening.
Social