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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 115 reviews 2%
Review Us
Mike L.
5 out of 5
10/11/2024
Quick. Courteous service.
Barbara U.
5 out of 5
10/10/2024
Adi was very professional and answered my question.
Jackie P.
4 out of 5
10/10/2024
Went smoothly, no issues.
Nancy V.
5 out of 5
10/10/2024
Great service and the employee that took care of me was excellent
Scott P.
5 out of 5
10/10/2024
He did a great job explaining everything that was done and recommend follow up.
Judith M.
4 out of 5
10/10/2024
I couldn't be happier with the polishing and cleaning of my car. I'll never eat another French fry in my clean car. HA
Daniel S.
5 out of 5
10/10/2024
Best customer service! Cory takes the time to explain issues. And makes sure I’m satisfied. Give him an A+
Leslie A.
4 out of 5
10/10/2024
World class... you know the rest!
Linda L.
5 out of 5
10/9/2024
Very smooth process with great communication and follow up
Jawahir K.
5 out of 5
10/9/2024
Morgan did great job.She seems knowledgeable and customer oriented person. I wish we see more like her in this facility. Thanks
Diana S.
5 out of 5
10/9/2024
All was done well, and everyone was professional and very nice!
Vang T.
5 out of 5
10/9/2024
Very good
Martin P.
5 out of 5
10/9/2024
Awesome as always
R K.
5 out of 5
10/8/2024
Jesse was very friendly and helpful. I was glad to book additional services with him knowing my vehicle would be in good hands.
Thomas D.
5 out of 5
10/8/2024
Jesse did a great job on communicating with me about the service for my vehicle. Since there was an update needed, and it would take longer than expected, he arranged for a loaner for me so I wouldn’t miss any work time. I really appreciated that!! Thank You
Marcia B.
5 out of 5
10/8/2024
Best customer service!!!!!
James A.
5 out of 5
10/8/2024
Your service department is amazing
Barbara R.
5 out of 5
10/8/2024
All services were completed in a timely manner.
Ron S.
4 out of 5
10/8/2024
Our repair was unsolicited, yet we are incredibly grateful for the honesty of Lexus. Customer service was top-notch at every touch point. Lexus quality shines in both vehicle and service. Well done - we are your newest Lexus brand ambassadors and will look to Lexus as our first option for a new vehicle. Cheers to a job well done!
Cinthia S.
2 out of 5
10/8/2024
No idea who Will is

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