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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 116 reviews 2%
Review Us
Douglas G.
4 out of 5
3/28/2026
Great service and spent time with me to review the results and get my bill to reflect my extended maintenance agreement.
James D.
5 out of 5
3/27/2026
Great service from Adi. Loaner car was provided which I did not expect. Service was done quickly professionally with great results.
Jennifer P.
5 out of 5
3/27/2026
Always receive personal attention and very reliable!
Wayne A.
5 out of 5
3/27/2026
Great job
Ann A.
5 out of 5
3/26/2026
Excellent service! Gerardo explained everything that needed to be done. He was kind and honest.
Stephen M.
5 out of 5
3/26/2026
Always five star service. Thank you.
Connie C.
5 out of 5
3/26/2026
Always well done!
Rebecca S.
5 out of 5
3/26/2026
Always greeted kindly and always friendly. Tries to be as efficient as possible
Richard P.
1 out of 5
3/25/2026
After arriving at dealership service was very good. Making an appointment was easy. Between these two events the system broke down when I was trying to communicate back and forth between the dealership and my insurance provider, who seemingly did not want to speak with one another, and I was left wondering about 1) details of repair, 2) cost of repair, and 3) approved provider services and materials. In the end I sumply resigned myself to que sera, sera.
Patricia S.
5 out of 5
3/25/2026
Thorough, answered questions, explained what was done to the car. Kind and courteous!! Will ask for Jesse next appointment
Lois P.
5 out of 5
3/25/2026
Ok
Julie W.
4 out of 5
3/25/2026
Adi is great to work with. He knows I’m disappointed with my TX350 purchase but he’s always trying to help make things better. I do appreciate working with him.
Leslie E.
5 out of 5
3/25/2026
Excellent service, great communication and timely completion!
Larry S.
5 out of 5
3/24/2026
I’m so happy for the service that I received from Lexus today for the service on my Lexus . I really appreciate the friendship and personality from Lexus employees . My response is keep it so. Great Larry S
Adam S.
5 out of 5
3/24/2026
I know you guys were super busy today, so I appreciate your professionalism and hard work.
Todd N.
5 out of 5
3/22/2026
Cory goes above and beyond with his customer service. We live an hour away from Lexus of Omaha, and we choose to come out there because of the excellent customer service from everyone, especially Corey.
Oncology Hematology.
5 out of 5
3/22/2026
He was excellent, explaining everything well and the service on the car was great too, as usual!
Lee B.
5 out of 5
3/22/2026
Absolutely
Terry K.
5 out of 5
3/21/2026
Very responsive and friendly as always!
Joan M.
5 out of 5
3/21/2026
Great job

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