Service Center

Real Reviews From Verified Customers

Rosalyn H.
4 out of 5
2/5/2025
Everyone was so considerate—beginning w/ the young man who gave my car a jump to drive it to Lexus. Then all of you explaining what was needed, and—especially, the young man that buffed out some paint scuffs—he just made it like new!!! I really like driving my Lexus!
Dennis E.
5 out of 5
2/5/2025
I received excellent service and personal attention as usual!
Patrick C.
5 out of 5
2/5/2025
Always great service! Thank you
Myrna K.
4 out of 5
2/5/2025
I am grateful for all the kind service I received starting with Ryan who came when my car wouldn’t start after my physical therapy appointment. I then followed him to the Lexus Service Department, where they checked the battery and replaced it right away. I am so grateful to all those involved in taking care of this right away, even though I did not have an appointment.
Robert P.
5 out of 5
2/4/2025
Well done!
Karen S.
5 out of 5
2/4/2025
Great waiting area! Loved the offer and delivery of hot coffee and a donut!! The woman working as the barista was awesome. So kind to my elderly mother. Loved getting a loaner to run a couple errands. The car looks great after the wash!! Great service by the advisor. Very friendly and professional.
Kevin W.
5 out of 5
2/4/2025
Very prompt, professional service. Thanks.
James S.
4 out of 5
2/4/2025
Just what I expect from Lexus. Prompt, friendly, thorough
Kathy R.
5 out of 5
2/4/2025
Nick is very professional and does a great job taking care of his customers.
Julie J.
4 out of 5
2/4/2025
Other than the technical glitch in the service scheduling app where I can see other people‘s cars… I was extremely happy with the service I received at the Lexus dealership. Cory it’s always great to deal with.
Walter H.
4 out of 5
2/4/2025
Adi and all the staff provide the best quality service and care. It really doesn’t matter who serves me, I always feel like they are there to serve me.
Hull H.
5 out of 5
2/2/2025
Great service!
Eve S.
4 out of 5
2/2/2025
Gerardo was more than accommodating today during my scheduled maintenance. He walked me through my service and took care of a few minor items i required. Thank you so much!
Bill H.
4 out of 5
2/1/2025
Fantastic customer service. Molly was extremely friendly and helpful each time I called, and Nicholas Taylor kept me informed and answered my questions to resolve the problem. Having a Lexus driver come to our house, 110 miles away from Omaha, pick up the vehicle and take it back saved me at least six hours of time!
Margaret D.
5 out of 5
2/1/2025
He was very professional and courteous! Enjoyed working with him!
John M.
5 out of 5
2/1/2025
Always receive fast professional service.
Tony M.
5 out of 5
2/1/2025
Cory is a true professional. He delivered great service in a timely manner. Great job Cory!
Marie D.
5 out of 5
2/1/2025
Gerardo is pleasant and helpful and a joy to work with always. All personnel are helpful and polite and of service. I am happy to work with Lexus..
John W.
5 out of 5
2/1/2025
They fixed both of my major concerns. Thanks
Darrah &.
5 out of 5
2/1/2025
We buy Lexus primarily because of the great service in Omaha NE. Thank you so much

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