Lexus of Omaha Auto Repair Service

This was our first experience with Lexus of Omaha and we were treated very well!

My wife and I owned Honda's for years with little care save for normal maintenance. My wife still has her car going strong since we bought it new in 2010. My Honda was going on 175,000 miles until it was stolen. We have had virtually zero costs save for normal wear and tear type repairs (batteries, tires, etc) When my car was stolen I wanted to "upgrade" to a more premium type vehicle and thought Lexus (Toyota) would be a good choice as I was told they are also low maintenance vehicles. I soon discovered how untrue this was having now had three major issues with my IS 350 before reaching 100K miles. I knew going in that premium cars generally have higher repair costs and also I am aware that driving a 100K miles a lot ca happen to any car. Still, I am greatly disappointed that my Lexus has surpassed all cars my wife and I have owned combined in repair costs! I would like to say that your service and the service department are excellent and the service is way above average and my experience with my vehicle is no vindication on them. My wife and I are going to be looking for new cars for each of us but sadly I cannot say that we will likely consider Lexus for our next purchase based on the frequency of repairs and problems I have experienced with my first Lexus Vehicle. Thank you Ken

Gerardo and his team provided the full Lexus service experience and did so with enthusiasm! Corporate Marketing supports a first class brand and look what happens! Keep up the excellent work

Amazing service

Thanks so very much for the professional service and your personality. I have been coming to Lexus for several years and I really appreciate the great service. Everyone that works for Lexus has a special personality and work ethic. Plan to be back in the future. Larry. Smeal

Great service and customer service!

Polite, knowledgeable and quick service. Makes me feel important as a customer!

Great job…. Totally satisfied with communication!!

Polite, professional and very helpful!

I had great service! Everyone was very professional and very nice.

They accommodated me well as I could not take appointment.

I wish when the techs change or turn things off on my care they would put them back where they found them, seats, lights, radio.

Well done. Even my dog enjoyed the experience.

Thank you your efforts they are appreciated.

Adi is awesome!

Efficient. Personal pleasant.

Great service I've come to expect.

None

I was treated with respect and accommodated completely

Prompt and efficient. Best service experience I have EVER had.