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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3343 reviews 71%
4 star 1051 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
Therese P.
5 out of 5
3/28/2026
Nick was very professional, knowledgeable, thorough, and explained things well. Excellent!
Akaeze Lawson.
5 out of 5
3/28/2026
Working with an experienced, and knowledgeable consultant like Adi Sakic is one of my primary reasons for servicing my car at Lexus of Omaha 6 years and counting.The professionalism, and overall attention to detail with regards to the entire team at Lexus of Omaha is unmatched and just awesome.
Karli B.
5 out of 5
3/28/2026
He is always very nice and a pleasure to work with!
Ian J.
5 out of 5
3/28/2026
Great service. My car is running well.
Susan H.
4 out of 5
3/28/2026
We really appreciated your quick response to jump starting our vehicle in Westroads parking lot today! Thank you so much!
Julie F.
5 out of 5
3/28/2026
Friendly staff, prompt, completely satisfied!
Shirlene H.
5 out of 5
3/28/2026
It was a great pleasure to do business with Gerardo Barrera! He was truthful and went to great lengths to make sure everything was taken care of!!
Douglas G.
4 out of 5
3/28/2026
Great service and spent time with me to review the results and get my bill to reflect my extended maintenance agreement.
James D.
5 out of 5
3/27/2026
Great service from Adi. Loaner car was provided which I did not expect. Service was done quickly professionally with great results.
Jennifer P.
5 out of 5
3/27/2026
Always receive personal attention and very reliable!
Wayne A.
5 out of 5
3/27/2026
Great job
Ann A.
5 out of 5
3/26/2026
Excellent service! Gerardo explained everything that needed to be done. He was kind and honest.
Stephen M.
5 out of 5
3/26/2026
Always five star service. Thank you.
Connie C.
5 out of 5
3/26/2026
Always well done!
Rebecca S.
5 out of 5
3/26/2026
Always greeted kindly and always friendly. Tries to be as efficient as possible
Richard P.
1 out of 5
3/25/2026
After arriving at dealership service was very good. Making an appointment was easy. Between these two events the system broke down when I was trying to communicate back and forth between the dealership and my insurance provider, who seemingly did not want to speak with one another, and I was left wondering about 1) details of repair, 2) cost of repair, and 3) approved provider services and materials. In the end I sumply resigned myself to que sera, sera.
Patricia S.
5 out of 5
3/25/2026
Thorough, answered questions, explained what was done to the car. Kind and courteous!! Will ask for Jesse next appointment
Lois P.
5 out of 5
3/25/2026
Ok
Julie W.
4 out of 5
3/25/2026
Adi is great to work with. He knows I’m disappointed with my TX350 purchase but he’s always trying to help make things better. I do appreciate working with him.
Leslie E.
5 out of 5
3/25/2026
Excellent service, great communication and timely completion!

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