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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3343 reviews 71%
4 star 1051 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
Randal S.
2 out of 5
4/2/2026
In the past, I was offered a loaner vehicle. Also, we have multiple questions and needs regarding our insurance coverage, warranty coverage. I would like a an unrushed review of IT aspects of the Lexus. Thank you.
Jeffrey Z.
5 out of 5
4/2/2026
Very responsive to questions, great customer service.
Suzanne D.
5 out of 5
4/2/2026
He was very professional and got my car in and out in the time promised.
Dale C.
5 out of 5
4/2/2026
Thanks
Sharon S.
4 out of 5
4/2/2026
Cory was the best to work with. I will be needing new tires and I appreciate that he did not high pressure me into purchasing at this time. He explained the findings of my car inspection so that I understood. Thank you Cory!!!
Stephen G.
4 out of 5
4/1/2026
Great service by service advisor Adi on purchase of new tires and battery.
Angela S.
5 out of 5
4/1/2026
Wonderful, efficient, attentive, professional, helpful service as always ~
Tom B.
4 out of 5
4/1/2026
Great experience, Nick explained and reviewed service detail thoroughly. In and out in less time than expected too!
Kathryn R.
4 out of 5
4/1/2026
Yes, I appreciate the thoroughness of the evaluation and honesty in discussing my own situation and needs. Thank you!
Jayne G.
4 out of 5
4/1/2026
Cory is great to work with
Amy H.
4 out of 5
4/1/2026
Cory is knowledgeable, professional, friendly and personable. I appreciated his texts and phone call keeping me informed about the progress of my car. Cory was quick to respond to my phone call. He did an excellent job explaining the video taken of my car and the recommended work. Thank you, Cory!
Tracie B.
5 out of 5
4/1/2026
I have worked with Cory a few different times. He is professional and accommodating. He is upfront and honest. Thanks for your help!
Dale S.
3 out of 5
3/31/2026
I plan to fill it out.
Ann F.
5 out of 5
3/31/2026
Jessie communicated so well! Gracious, polite, a real asset to your company!
Kenneth D.
5 out of 5
3/31/2026
Thanks!
Ernest Y.
4 out of 5
3/31/2026
Everything went well, Lexus of Omaha works hard to make sure there customers receive the best service in Omaha.
Nick M.
5 out of 5
3/29/2026
Nick was very pleasant to work with!
Todd M.
4 out of 5
3/29/2026
Cory is the reason I come back. Deb was also great in the check in process and to round out my experience was... I should know his name. He's been so helpful younger gentlemen with glasses and dark hair. When I come in the next time, I'm gonna feel embarrassed when I see him ????... there is a reason why we drive from Topeka, Kansas back up to Omaha just to get our Lexus serviced. All three of them plus, I'm sure your entire staff in my opinion is the reason why
Landon F.
5 out of 5
3/29/2026
Great work on my vehicle. Always a pleasure.
Quinny B.
5 out of 5
3/28/2026
Cory as always was fantastic!

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