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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3381 reviews 70%
4 star 1072 reviews 22%
3 star 114 reviews 2%
2 star 120 reviews 2%
1 star 114 reviews 2%
Review Us
Daniel Kleoppel.
4 out of 5
4/24/2025
To early to know the quality of the service. A survey in 3 months or so would be more valuable to you.
David S.
5 out of 5
4/24/2025
Great service from a hard working team.
Carolyn A.
5 out of 5
4/24/2025
Excellent service!
Mark A.
5 out of 5
4/24/2025
Thanks
Roger K.
4 out of 5
4/24/2025
That would be fine.
Mary M.
4 out of 5
4/24/2025
Professional and pleasant staff, congenial barista while waiting. Prompt and thorough service. I always enjoy coming to the dealership.
Diana S.
5 out of 5
4/24/2025
Service was excellent
Altomco, Llc.
5 out of 5
4/24/2025
Excellent service
Jack S.
5 out of 5
4/23/2025
Very satisfied! Thank you
Mary A.
4 out of 5
4/23/2025
Cory is the best. T
Glenn N.
5 out of 5
4/23/2025
Great experience as always with Lexus of Omaha. Thank you!
Gloria T.
4 out of 5
4/23/2025
I was very happy with my service experienced today. Jessi listened to my concern and explored the possible problem. I was also very happy about how clean my car looked after the service.
Jeanette B.
5 out of 5
4/23/2025
Jesse explained the service on the front brakes so I understood. Was also helpful to explain the new features of the loner vehicle that I was provided. Very much appreciated. Jeanette
Larry F.
5 out of 5
4/23/2025
Keep up the good work!
Joyce B.
5 out of 5
4/23/2025
Great service department !!
Allen R.
5 out of 5
4/23/2025
Customer service was excellent
Michon A.
5 out of 5
4/23/2025
Nicholas provided complete, clear, and an honest assessment of my car’s status. Loved the loaner car while my car was being worked on. Thank you!
Michael M.
5 out of 5
4/23/2025
Jesse was great very professional
Yvonne S.
4 out of 5
4/22/2025
Many thanks to Gerardo for his help with my vehicle. I am in Omaha for my father's funeral, and I had two unexpected events with my car. I initially worked with Morgan about my damaged tire, and she was very helpful. Gerardo took over for the alignment and the second surprise event regarding a cylinder coil. I very much appreciated his maintenance expertise, but more importantly, it was his compassion and understanding during this difficult time that he offered. He also ensured the small scuff I had on my glove compartment was taken care of quickly. Please know that I felt genuinely cared for in addition to my care being taken care of. I think that is the measure of outsanding customer service. Bless you all for caring so much about a customer.
Marsha C.
5 out of 5
4/22/2025
Adi was great! Very helpful. Entire team was wonderful!

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