Great service department !!
Customer service was excellent
Nicholas provided complete, clear, and an honest assessment of my car’s status. Loved the loaner car while my car was being worked on. Thank you!
Jesse was great very professional
Many thanks to Gerardo for his help with my vehicle. I am in Omaha for my father's funeral, and I had two unexpected events with my car. I initially worked with Morgan about my damaged tire, and she was very helpful. Gerardo took over for the alignment and the second surprise event regarding a cylinder coil. I very much appreciated his maintenance expertise, but more importantly, it was his compassion and understanding during this difficult time that he offered. He also ensured the small scuff I had on my glove compartment was taken care of quickly. Please know that I felt genuinely cared for in addition to my care being taken care of. I think that is the measure of outsanding customer service. Bless you all for caring so much about a customer.
Adi was great! Very helpful. Entire team was wonderful!
I truly enjoyed my visit!
Gerardo is a very kind and patient person. He went above and beyond to address my issues and concerns. His attentiveness was unmatched in my previous experiences with getting my vehicle serviced anywhere else. I would give him 11/10. Thanks again!
The service I received was above and beyond. Jessie Sarnowski was professional, courteous, and knowledgeable. I appreciate the service and I could not be more pleased. Thank you very much.
I am totally satisfied with all aspects of the service department at Lexus of Omaha, as I have been since 1998 when I first started coming in.
Jessie was friendly and professional. He got me in and out quickly when I dropped my car off and when I picked it up. Thank you Jessie!
Great service! Gerardo kept me updated on the progress. Very pleased.
Very nice service department
Everyone very friendly and did a good job efficiently
Nick Taylor was amazing and professional!
You exceeded expectations which is normal for Lexus of Omaha. Thanks for the outstanding service and the reason l have been a customer for the past fourty years Thank you very much Jim Murphy
Gerardo went out of his way to be sure the service I received was exceptional. It was my first service on my new vehicle and I was impressed!
Mr Barrera was very professional and very friendly . I received all the information on my car
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