This may sound funny but my only comment is get a new door closer at the are where the crew comes in and out. IT SLAMS and is very loud. Thank you.
The service representative was very nice and spent time explaining everything that was completed. He was on time and bright the vehicle back nice and clean. Thank you
Outstanding customer service and glad we chose the Genesis GV70.
Thank you so much for the hard work and attention to detail
Thank you for the excellent service and communication.
Both people doing the valet service were very courteous,
Thank you for the exceptional service of my Genesis.
Service rep Daniel and Driver Michael provided me with Outstanding customer service, however service rep Rachel missed the mark by a long shot. From the moment I arrived at the dealership, she didn’t seem interested in listening to my concerns or providing solutions, instead focusing on what services were NOT covered under warranty. This is very unfortunate as it ruined my overall service experience and I cannot in good faith recommend Genesis of Corona to other Genesis owners.
Very disappointed was promised free oil change and it turns out the I bought a used car so I didn’t qualify and nail in my tire and you wanted over 400.00 to change it please do not contact me.
Thank you Daniel for taking care of my service needs.
Daniel was very helpful. He kept me updated with the progress of the service, and I appreciated the use of a loaner car.
The detailing department did a fine job, too.
Thank you for the exceptional service
Daniel & both drivers were very professional and courteous. Daniel scheduled my car to be serviced and provided pick up/delivery expeditiously. Always great service.
Service was top tier from start to finish as usual ????????
My one service request was to check the left side camera which was frequently inoperative. Reviewing the invoice, it appears the focus was on the rear camera(which has no issues), versus the left camera.
Rachel provided great customer service and was extremely attentive to my questions in an expeditious manner.
I have brought my Genesis in for the tire sensor a few times and as I know it is hit and miss when it happens , I also know it is happening as well as the sensor slowing me down while on the highway when nothing is close to the vehicle. It was under warranty when I brought it in the first few times . I really wish it had been taken care of .
thanks so much for the excellent service
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