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Real Reviews From Verified Customers

Service Center Review Summary

5 star 921 reviews 66%
4 star 227 reviews 16%
3 star 46 reviews 3%
2 star 124 reviews 9%
1 star 80 reviews 6%
Review Us
Amerisa O.
5 out of 5
7/10/2025
Always excellent service. Anthony was very nice and professional
Vahe T.
5 out of 5
7/10/2025
Good job!
Linda P.
5 out of 5
7/10/2025
Love the Concierge Service. My first service. Thank you!
James P.
2 out of 5
7/9/2025
I was told that this was my.last complimentary service yet I was charged $400. The first $200 was for the valet service which I appreciate. The balance was a surprise for a complimentary service
Theodis J.
4 out of 5
7/9/2025
Mayra was extremely helpful and followed up with me, unlike Anthony.
Susan M.
5 out of 5
7/9/2025
Oscar was great and very helpful. ????
Diann W.
5 out of 5
7/7/2025
Staff was very professional and it’s always help me getting my knees met with my car
Ray B.
2 out of 5
7/6/2025
To log of a wait and costly routine maintenance foud
Michael S.
4 out of 5
7/5/2025
It was easy! The driver showed up on time and was very friendly. He left us a very nice car to drive while ours was in for service. Our vehicle was ready on time and delivered on time and the loaner vehicle was picked up. The vehicle had the recall repair done very well. We look forward to our next service.
Mitzi F.
5 out of 5
7/5/2025
Very helpful staff . Erica was the sweetest.
Elmo L.
5 out of 5
7/4/2025
Very good service????
Rosalinda L.
4 out of 5
7/4/2025
Once again, Jonathan and the team have provided exemplary customer service. I received calls and texts throughout my service, and Jonathan even took the time to send me a video to show a detail on my car. I highly recommend this dealership and the service department! It sets the industry bar in quality, communication, and service! Thank you.
Gina P.
5 out of 5
7/4/2025
Called per my request and went over recommended services. Was very professional and patient with my questions.
Terrance H.
4 out of 5
7/3/2025
I really enjoyed the Hot Chocolate and regret not having noticed the snacks earlier, my bad!
Justin J.
3 out of 5
7/3/2025
I would request that maybe they communicate to remove things from glove
Hanna A.
5 out of 5
7/2/2025
Jonathan was great. He really took good care of the car
Kathy K.
4 out of 5
7/2/2025
Good service and follow-up
Yong Kyu.
5 out of 5
7/1/2025
Oscar was very helpful, and I am super satisfied.
Patricia C.
5 out of 5
7/1/2025
Satisfied
Joshua W.
5 out of 5
6/29/2025
Im glad you guys do good service i wish I could get my 2013 genesis coupe service there job well done from the servers of ours wand the technicians so thankfully

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