I’m very happy with my Genesis and with my service from Corona Genesis.
Overall I loved the service but there was a dent on the right side of the door that wasn’t there before.
Just need a reset for the map. I tried pressing the reconfiguration button but with no success. It keeps asking the same question and my I phone is not re connecting. Not sure what to do?
Love it ! Great place!
Will definitely be back !!!! Thank you again.
Some one change the auto light settings, the car lights did not come on at night nor did the day driving lights. I do not know right now if there are any other issues. I know last time car was brought there they forgot to reset the service alert and that was an inconvenience. As for Melissa, she appeared to have them things right, but unfortunately, your technicians have let her down.
Very professional and curtesy
I have had nothing but great service from Genesis of Corona.
Great service thank you for serving our new car, and correcting the issues
Oscar worked to understand all of the service issues I was facing and followed through with his mechanics team.
Great place !! awesome ???? v
Oscar did a great job considering you guys were very shorthanded the day I brought my car in. Thanks for your professionalism and great customer service Oscar.
Back in May I paid for a full set of brakes. I had no choice but to Install them. Called manager and he said he would call back on Monday and never got a call back. When I went yesterday I was told the best they can do for the chips on my brake pads was 10% off the next purchase. Absolutely felt offended about that and it felt like a slap in the face. We pay way too much to be treated like this . And when the service member spoke to me basically it was my fault as the client that he the manager didn’t call back. I will leave a negative review on google if this isn’t fixed . Highly unacceptable
I had text back with a question on the application of a discount coupon - I didn’t get a response back. Once I spoke with her she addressed my question.
A job well done by everyone involved. I appreciated the kindness from Derick! Thank you
Derick was very friendly and seemed to know what he was doing. I enjoyed working with him. If I had to criticize anything, I would say he needs to be better at updating the client, especially in the link he texted me. I personally am not to concerned, because I already know what kind of service Cardinale provides. Some other customers might want better communication.
Communication was horrible!
No issues, everything went smoothly!
Melissa was friendly, very accommodating and listened to all of my concerns.
Oscar was great as usual!
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