I had a dead battery today and was planning to leave to go to Bham for an important meeting. After AAA was able to get my car started, I went immediately to Toyota and Mr. Sansing was able to have the new battery installed quickly, thereby allowing me to get to Bham as planned.
Many thanks for the quick response to my problem.
My headlights look brand new. Thank you.
Chuck is an excellent advisor!
David was very nice. But every time I get my car serviced hoses are left disconnected. I have to raise the hood and connect hose to air box every time before I leave the dealer. This has happened 3 consecutive times. I’ve shown it to Dustin and at this service David and I checked it and like every other time hose not connected. The first time I drove to Chicago and back. Didn’t no a hose was disconnected until I did an oil check. I’m trying to be patient while these quality issues are corrected but if I need to move my buisness to Birmingham I will. I can’t even get a tire rotation there because every time there is wheel damage. I’m almost ready to give up on this dealership. I spend good money there. I shouldn’t have to check the car before I leave.
He had a professional approach as soon as I entered the service dept. He kept me abreast to what was happening all during the repair process.
I am never disappointed with Jeremy. He is always on point when it comes to explaining what’s going on. Keep up the great work Jeremy
They done a really great job
Always very pleased with service and associates.
Took the car the same day and repaired it quickly.
Thanks for keeping my car in good shape.
Kaleb did a great job communicating with me throughout the entire process of fixing my car. He was friendly and professional. Excellent experience!
Chuck , keeps my best interest on what service needs to be done.
Steve Woods always goes above and beyond whenever he represents Tuscaloosa Toyota with his exemplary service. My family has always been very happy with his assistance whenever we need it.
Chad is knowledgeable and answers all my questions. He is kind and easy to work with.
Chuck helped me understand each step of the process.
Kaleb was friendly and knowledgeable.
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