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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6021 reviews 69%
4 star 1891 reviews 22%
3 star 192 reviews 2%
2 star 344 reviews 4%
1 star 309 reviews 4%
Review Us
Charlotte G.
5 out of 5
5/16/2026
Steve Woods is always knowledgeable and thorough, providing pleasant assistance.
Monica D.
4 out of 5
5/16/2026
Garrett is always great at explaining all the details of what My Toyota needs at times of service. I just love the way he makes me understand what is suggested and allows me to make the decision to move forward. He is such an asset to your company. Always look forward to dealing and talking to Garrett! He is the best!
Bennie B.
5 out of 5
5/16/2026
Very good and friendly service
Sandi K.
5 out of 5
5/16/2026
Every member of the Tuscaloosa Toyota staff was great today! One of the best experiences I’ve had with a service department! Thank you so much!
Shar P.
4 out of 5
5/16/2026
Always satisfied with what they do.
Quanna F.
5 out of 5
5/16/2026
Jeremy was great as usual. Above and beyond what he had to do. Even gave me a hug. ????
James D.
5 out of 5
5/16/2026
Every single person I dealt with was fantastic. Genuinely nice and helpful. So glad I chose you all to help with my car!!!!
Charles A.
5 out of 5
5/16/2026
Steve Woods is always helpful and professional. Have known him for close to twenty years. Great guy!
Jenna M.
5 out of 5
5/16/2026
Kaleb was very professional and patient with me!
Larry M.
5 out of 5
5/16/2026
Great service
Jeffrey R.
5 out of 5
5/15/2026
Ryan Engleman once again provided excellent customer service.
Georgia T.
5 out of 5
5/15/2026
Professional and courteous service as always!
Howard T.
5 out of 5
5/15/2026
You are good people totraide with
George J.
5 out of 5
5/15/2026
Very informative service this time
David B.
5 out of 5
5/15/2026
Jeremy Beck was awesome! He explained all my options as to service options that needed to be done.Thank you !
Adrienne P.
5 out of 5
5/15/2026
Very nice professional staff, Great service you provided in a timely way and I appreciate your hard work and good customer service! Go Toyota!!!!
Debra J.
5 out of 5
5/15/2026
Kaleb, I wish you worked at my Harding Rd—location in Nashville. You are an awesome person to work with. Thank you all for keeping me on the road.
James B.
1 out of 5
5/15/2026
Had an appointment at 10:00 am and left at 2:30pm. Four and half hours sitting in a waiting room for an oil change and tire rotation is not acceptable today.
Dalen H.
5 out of 5
5/14/2026
????
Veronica T.
5 out of 5
5/14/2026
N/A

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