Great, caring service! I’m a long time customer for this very reason. I will always buy and service at Tuscaloosa Toyota ????????????????????????
Only one little problem. I got almost home in Hoover and discovered the service guy didn't put a sticker on my window to remind me when to return for service.
David was very courteous and professional. He possessed professionalism and was a gentleman. I definitely will ask for him next time and thereafter.
Very professional and helpful young man!
All the staff are so kind and helpful to keep everyone updated on the situation of their vehicles. Garrett is so good to work with during this time and explains each detail of the work. Thank you Tuscaloosa Toyota. Garrett is the best.
When my car was brought back to me the seat was laid way back and there was dirt on the passenger seat. I was told that it was near time to replace the cabin filter. I changed it a little over a week before.
My only complaint is the pricing. I believe I could get a tire rotation and oil change for a significantly cheaper price. Otherwise, everything was great.
Great service in commendable time with a smile
Chuck always takes care of his customers. He says he treats people the way he would want to be treated. Great motto ! Thanks for the fabulous customer service !
Would I be able to trade my car in with transmission issues?
Chuck is the best. Always helpful and nice and truly cares about the customers and the quality of service to our vehicles
Had to wait once I got there. My time wasn’t a priority. And the wanted to upsell me parts that should have been done before I signed on the dotted line.
Ryan Engleman Is Always on point. He explains everything from beginning to end. Very detailed as to what service was rendered, and what to expect in the future. He walks you through every step of the way.
He’s not pushy and he genuinely shows that he cares.
Whenever my car needs service, I will only bring it in when Ryan is on duty.
I will wait whatever amount of time (1 week or 2) it takes just to see to Ryan.
I moved here from Georgia and a family member (sister) recommended him. I’m so glad he did.????
Ryan was very informative giving me various options.
He was very professional, came by where I was sitting and checkout on me. He was also good at explaining all that was done. I think he represented toyota very well.
Normally a pleasure. Most of your people are warm and welcoming.
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