I bought my for service I left and my truck has knocking to it and a bump when I hit breaks and that wasn't going on beforei came i will bring it back Monday so yall can see what's going with it Thanks
Took a long time to get checked in, about 20 minutes. Waited a out 11/2 hours for completion of 25000 mile maintenance, seems a lot lo fer than usual. I realize there is half staff on Saturdays, but seemed a slow start.
Satisfied with the helpful greeter who tried to get things moving and Steve
Professional, thorough, detailed, intuitive, and kind. I enjoyed working with Jeremy to get all of the service needs met on my '23 4Runner TRD Pro. I had an excellent experience, and I am grateful that Tuscaloosa Toyota has service reps like Mr.Beck. Kind regards,-Erik V. Schmidt
I was told what the cleaner would cost to clean carbon deposits but wasn’t expecting the $102.00 dollars labor,the customer should be told up front what the total cost would be
Chad Watson always takes good care of his customers and their vehicles.
I was especially impressed with Caleb. I'm going to request him every time I go back for service. He is the icing in a very efficient cake that is the excellent service of Tuscaloosa Toyota.
Ryan is so helpful and very polite
I recommend him highly
Kaleb was very professional and apologetic even though Toyota Manufacturers were not. No reflection on your local dealership. You guys are great! Very dissatisfied with Toyota Corporation.
Always pleased with my service. Always trust Steve to provide good honest service.
I had an appointment at 11 o’clock and was there until 130. No one checked in on me to let me know that it would be taking a while. Under no circumstance expected to be there for 2 1/2 hours!
Steve was once again extremely helpful in making sure the problem with my truck was correctly identified and repaired. I continue to recommend him to my friends as the GO TO sevice adviser at Tuscaloosa Toyota.
Chuck did a great job in streamlining all of the repairs done to my Tundra. The diagnostic fee was a little steep but I am very satisfied with being able to get my truck working properly and safely again.
Chad has always been very helpful. He goes above and beyond to Lego you informed
Always a pleasant experience with Chuck
Thanks Kaleb for your professionalism, customer service, communicating & assistance with addressing my car issues. I appreciate you.
Chuck took care of my needs & met my expectations. Thank You!
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