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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6114 reviews 69%
4 star 1918 reviews 22%
3 star 193 reviews 2%
2 star 353 reviews 4%
1 star 319 reviews 4%
Review Us
Sally H.
5 out of 5
12/21/2025
I really appreciate your hospitality and your kindness
Samuel S.
4 out of 5
12/21/2025
Ryan Engleman is an exceptional consultant who ensures the needs of the customer are met quickly and satisfactorily. He has extensive knowledge of what is necessary to complete a procedure on ma vehicle, especially in complex situations. He is an asset for Tuscaloosa Toyota and should be considered for positions of greater responsibility.
Lisa P.
5 out of 5
12/21/2025
Awesome service!
Amber M.
5 out of 5
12/21/2025
Outstanding job as always!! Thank you!!
Renee R.
5 out of 5
12/21/2025
Kaleb was very friendly & informative. He answered all my questions. Very helpful. Thank you!!
Lana K.
5 out of 5
12/21/2025
Work done in a timely manner.
Darlene R.
5 out of 5
12/21/2025
Perfect
Will W.
5 out of 5
12/21/2025
I have always trusted all our cars with Steve Woods. His knowledge and professionalism has kept me coming back over the years and also recommending him to other friends
Jacquelyn S.
5 out of 5
12/20/2025
Going to Tuscaloosa Toyota is always a pleasant experience. Chad was kind, thorough. He answered all of my questions and concerns.
Calvin J.
4 out of 5
12/20/2025
Prompt check in… Service required explained clearly in detail… Reasonable wait time and ease of checkout.
Darryl J.
4 out of 5
12/20/2025
Everything is fine Steve is very good at what he do
Phillip G.
5 out of 5
12/20/2025
Absolutely satisfied
Manjit J.
5 out of 5
12/20/2025
Prompt, on time as promised. Great service.
Vickie J.
5 out of 5
12/20/2025
Chuck always explains everything great about my highlander.
Steven S.
5 out of 5
12/20/2025
Ryan is always outstanding. That's why I use Tuscaloosa Toyota!
Barbara M.
4 out of 5
12/20/2025
I rely on Steve Wood
John J.
5 out of 5
12/19/2025
Excellent service
Rodney R.
4 out of 5
12/19/2025
Joey Smith ALWAYS does a great job servicing my vehicles. He is conscientious to the point one would think he was servicing his own vehicle. Can't beat that! He is a much appreciated professional.
William C.
5 out of 5
12/19/2025
Thank you Tuscaloosa Toyota for making our Toyota ownership experience great! Garrett Colburn was professional and precise explaining the services and taking care of us. Thank you, Bill Carlisle
Michael P.
5 out of 5
12/19/2025
Garrett Colburn was very professional and a pleasure to work with as well as the rest of the staff at Tuscaloosa Toyota ! First class operations thumbs up.

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