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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6112 reviews 69%
4 star 1917 reviews 22%
3 star 193 reviews 2%
2 star 353 reviews 4%
1 star 319 reviews 4%
Review Us
James A.
4 out of 5
1/1/2026
We’ve been servicing at Lexus of Birmingham but will be coming to Tuscaloosa Toyota for all future service.
Steven C.
5 out of 5
1/1/2026
Great guy
Erika M.
5 out of 5
1/1/2026
Thank you
Jonathan M.
5 out of 5
1/1/2026
Will did a great job communicating what all had to be done to my Tacoma today. Very professional and courteous
Katie S.
5 out of 5
1/1/2026
Great service and communication.
Amanda W.
4 out of 5
1/1/2026
Ryan did a great job talking me through the services and the inspections on the vehicle. Service like this helps me decide where I buy future car purchases and I feel comfortable with Toyota service department with Ryan.
Jim P.
5 out of 5
1/1/2026
Pleasant atmosphere attentive staff only problem wait was a bit long
Latasha E.
5 out of 5
1/1/2026
I was just telling a family how much I love this place!! I love how they keeps u updated as they are serving you
Jeffrey H.
4 out of 5
1/1/2026
Exquisite
John T.
5 out of 5
1/1/2026
Great service. As usual.
Thang D.
5 out of 5
1/1/2026
Ryan is great! Thank so much for such great job!
Georgine D.
5 out of 5
1/1/2026
TJ was a great representative for Toyota. He was very nice,and explained everything. Georgine D
Brian S.
5 out of 5
1/1/2026
Professional and friendly
Constance L.
4 out of 5
12/31/2025
I had a small problem when I left, and Mr.Cole talked me through the process and all is good, thanks TJ!!
Gladys S.
5 out of 5
12/31/2025
Tj Cole was awesome ???? he made sure I was satisfied with everything thank tj for all he has done be bless for this job well done
June B.
5 out of 5
12/31/2025
David was very courteous, patient & knowledgeable.
Sharon B.
5 out of 5
12/31/2025
David is awesome explained everything to me I'll always ask for him
Jimmy P.
5 out of 5
12/31/2025
Very satisfied
Prima R.
5 out of 5
12/31/2025
David Harrison was very professional and courteous and kept me informed as the technician informed him. I will request David in the future.
Joshua A.
4 out of 5
12/31/2025
The service department was swamped today. Mr. Cole was super patient and advised me of possible wait times. The wait wasnt bad at all.

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