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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6112 reviews 69%
4 star 1917 reviews 22%
3 star 193 reviews 2%
2 star 353 reviews 4%
1 star 319 reviews 4%
Review Us
Donald S.
2 out of 5
12/31/2025
Never heard from or saw the guy. After waiting over 2 hours, I ask the girl who checks with everyone. I understand they were overbooked with customers and not enough techs. The guy should have let me know why there was such a long delay.
Tina B.
5 out of 5
12/31/2025
With this being my 4th 4 Runner I have had many service advisors over the years and Chad is the best service advisor I have ever worked with. He gets a 12 out of 10!
Willie H.
3 out of 5
12/31/2025
As stated, “JOB WELL DONE”
Todd R.
5 out of 5
12/31/2025
David did a great job keeping me informed and the process went very smoothly today.
Kathryn M.
5 out of 5
12/31/2025
Everything was done professionally and with courtesy.
Vickie W.
5 out of 5
12/31/2025
David was AWESOME!!!
William E.
5 out of 5
12/30/2025
Chuck has always and continues to do an excellent job as well as providing top shelf service.
Magaria B.
5 out of 5
12/30/2025
Very professional! Quick service!
Nellie H.
5 out of 5
12/30/2025
I trust in you all and always have got treated with respect there
Barbara H.
5 out of 5
12/30/2025
Great service
Kenneth M.
5 out of 5
12/30/2025
David made the whole process very easy
Martha R.
5 out of 5
12/30/2025
I am very satisfied! When I do decide to trade in my car, I will certainly come to y’all firs! Thank you ????
Stephen G.
5 out of 5
12/30/2025
It was fast and courteous service. He answered all of my questions and concerns, always a great experience at Tuscaloosa Toyota. That’s why we drive a Toyota.
Leonard H.
5 out of 5
12/30/2025
This is our third car from you guys and the main reason is service. Thank you
Rick R.
5 out of 5
12/30/2025
Chuck is very helpful and always does a great job.
John C.
5 out of 5
12/30/2025
Great service!heh
Jennifer M.
5 out of 5
12/30/2025
Everyone is always awesome!
Alton B.
5 out of 5
12/30/2025
Excellent service!
Dale M.
5 out of 5
12/30/2025
Good job
Melissa B.
5 out of 5
12/30/2025
Chuck is always so helpful! We are thankful for his fantastic service.

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