Service went quickly once I was waited on but I stood by my car for 10-15 minutes before I was checked in
Jeremy was very nice professional, and very helpful, the service was great so happy I chosen a Toyota thank you Jeremy hope to see you on my nxt service visit
Service was nice and he was nice about explaining the service that I need to go ahead and take care of on my vehicle.
Garrett is prompt professional and very knowledgeable always a blast dealing with him
As always promptness and excellent customer service.
No problem. Thanks for the update.
Tj was great and communicated well
Steve always does a great job and I am confident that he will help me keep my vehicle running smoothly
After I received a text message on Monday, 12/29, that my car was ready, I attempted to contact Toyota multiple times regarding an incorrect invoice that was sent and to clarify everything that had been done to my car. I left numerous messages, with none of them returned until today, 12/02. There was no communication between advisors at Toyota regarding care of my car. The customer service for this visit was very poor, something I have not experienced before. Failing to communicate with customers is unacceptable. Thank you.
Nice, friendly & professional service!
Always satisfied with service.
I appreciate the service that I receive at Tuscaloosa Toyota and the assistance of our service man T J
Kaleb was accomodatiing, professional and present with a positive attitude.
Garrett went out of his way to ensure I was completely satisfied with the service done on my van. He is an asset to Tuscaloosa Toyota.
From the moment Will Averett introduced himself, his demeanour put me at ease. I was concerned about a couple of issues, and Will assured me that he would check it out to make sure everything would be reviewed. During my wait time, Will Averett also checked to make sure I was okay with what was happening with the car. And he waited until I gathered my things and was prepared to leave. I felt well taken care of by Will Averett. Thank you, Will.
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