The staff are so nice and friendly always asking if everything going well. And always speaking to everyone about their visit and wait. Garrett Colburn is outstanding he explains the details of the scope of service. Toyota is my only choice for a vehicle. So you have a client for a long time. Thank You.
Kaleb was so friendly and greeted me as I pulled up. I didn’t have an appointment but he assured me that it was okay and they would get me taken care of that day! The wait time ended up being the same as that of the time I did have an appointment. Kaleb came to the waiting area and checked in with me several times. He kept me updated on the status of my vehicle. People like Kaleb are the reason I will continue to use Tuscaloosa Toyota!
Phenomenal service. Dude does a great job!
I’ve always used Mr Chad but he was busy so Mr chuck took care of my car! Tire rotation was done in about 30 minutes! He was very professional and kind
He was very nice and correct with timeing. I was very happy with the way the service was handled
Tire leaked got me in quickly and handled the situation.
Kaleb was so kind and thoughtful! He got my walker out and brought it to me and then pulled my car up close and got my walker and put it back in the car for me when it was time to leave. He was just so patient and polite!!!
Chuck was great and they did the job in a
Timely manner while I waited.
Fast, friendly, efficient service!
We normally have a good experience, but we were lied to about our tread depth and it was put on our official documentation which is very unethical. Our service tech was also the rudest tech we have ever had
I just had filled my windshield wiper fluid a few days ago and you all charge me $6.50 today and I know it didn't need wiper fluid and I didn't like that at all,,I'll do my own wiper fluid from now on
Always the best service and get’s the vehicle in and out quick!
Keep up the good service!
I paid to have my engine air filter replaced and was charged for wiper fluids, but the filter was left completely out of my vehicle and there were no wiper fluids in the reservoir.
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