TJ Cole is great and very courteous.
Steve always takes good care of our service.
Rear end differential is still making a lot of noise which is very annoying. I am going to bring back to get checked out . Probably after the 1st of February. I will be in touch with Garrett Colburn…
We have always asked for Chuck Sansing. He has done an outstanding job every time. We are glad that your dealership is in Tuscaloosa and even more pleased that Chuck is with your company.
David is wonderful and attentive!
It took 2 hours to do a 15,000 service.
Great from start to finish!!????????
Chad is an excellent advisor!
Ryan is always very kind and attentive to you as the customer! Our service is usually complete in a timely manner and always make our appointment with Ryan because of the care he provides!
Nothing except for good experience
I appreciate your great service
Excellent job by Steve , spent many hours to benefit me as a customer because of a warranty issue the was resolved in my favor as it should have been. But had it not been for Steve Woods, it would have stretched into more than one day. But because he made sure all the protocol was followed and forms completed it was resolved in three to four hours. I was ther about eight hours trying to service two family Toyota vehicles. I have never had a problem with Steve Woods and arrange my Schedule to make sure he is my service advisor . I have had some difficulty with other advisors.
I live close to the Toyota dealership in Hoover. I drive to Tuscaloosa Toyota because of Ryan’s great customer service.
Wil does a very good job of keeping me informed of the things that need to be done and a good job of keeping me informed of the progress as it is being done.
The staff are so nice and friendly always asking if everything going well. And always speaking to everyone about their visit and wait. Garrett Colburn is outstanding he explains the details of the scope of service. Toyota is my only choice for a vehicle. So you have a client for a long time. Thank You.
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