Everything went fine I dropped my truck off before work and the tires were put on and I picked it up after work. No problems
Chuck went above and beyond to make sure my vehicle was taken care of and was so professional and kind while doing so. Thank you Tuscaloosa Toyota for having employees such as Chuck.
Service dept did a great job and always courteous
Jeremy is great to work with. Fast friendly service as always.
Chad was excellent to work with. He responded to all of my communications immediately and was very helpful with getting me situated in a rental vehicle.
Your print is too small. Chuck always does a great job.
Garrett was great! Very professional, knowledgeable and kept me informed throughout the entire process!
It is always a pleasure to work with Ryan !
Service rep was fine but the service took very long. Arrived fo 10:00 AM appointment at about 9:45. Was at dealership until almost 2:20 PM before they were done.
Jeremy truly took exceptional care ti make sure all my concerns were addressed.
Jeremy has always been so helpful.
When I pulled up I was greeted with a friendly smile. The service was completed in a timely manner. I was given a rundown on what was done and there were no additional issues. When I left I received a copy of everything that was completed.
I think Ryan is great. I was just not happy with toyota not finding and repairing the issue that I went in for. I understand a piece had to be ordered but I had a bad rattle that they could not fix and is still there. For all I know the tire is gonna fall off. Very upset about this. I spent over 40000 and can't get a rattle fixed.
I was not completely satisfied. I was under the impression that you might price match tires and was surprised when you mentioned that you did some but, not Discount Tires with a copy of the quote. We went with you because you are local and I do my Sienna maintenance with you when we are in town. We were disappointed in your decision.
On the other hand we were pleased with your service people. They were prompt, efficient and did the job well. My Sienna drives nicely.
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