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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6072 reviews 69%
4 star 1908 reviews 22%
3 star 192 reviews 2%
2 star 350 reviews 4%
1 star 318 reviews 4%
Review Us
Mandi F.
2 out of 5
1/31/2026
It took way too long to rotate tires and do an oil change. It was really slow service I didn’t expect to lose half of my day to an oil change. But other than that I have no other problems.
Amberff M.
4 out of 5
1/31/2026
Thank you for fixing my car and all the care you took to insure it wouldn't get dirtier. I thought I wasn't going to get the plastic off from the headrest . Thank you for the note about the console as well. I had forgotten it wasn't completely screwed and bolted in.
Cynthia B.
5 out of 5
1/31/2026
Excellent service from beginning to end.All personnel very courteous.
James S.
5 out of 5
1/31/2026
Oil change was done in a timely manner
Charles P.
5 out of 5
1/31/2026
It was a pleasure to work with him he was very informative and answered all my concerns.
Julie Ann.
4 out of 5
1/31/2026
Will is the best!
William W.
5 out of 5
1/31/2026
No comments
David G.
5 out of 5
1/30/2026
Love Toyotas Let’s Go Places
Joe H.
5 out of 5
1/30/2026
Everything went well and Chad he was nice and friendly and well respectful
William W.
5 out of 5
1/30/2026
Steve is a trusted advisor and always provides great service.
James H.
4 out of 5
1/30/2026
Ryan is excellent
Anthony S.
5 out of 5
1/30/2026
Jeremy is always super helpful and explains everything that is going on with my car!
Jamie E.
5 out of 5
1/30/2026
Took care of the problem and a timely manner
Tonnie J.
5 out of 5
1/30/2026
Would recommend a friend to shop @ Tuscaloosa Toyota
George H.
5 out of 5
1/30/2026
Steve and the Toyota service team always delivers exceptional customer experience - Earl Hydrick
Reginald S.
4 out of 5
1/30/2026
Yes sir everything was fine
Maddi S.
3 out of 5
1/30/2026
Chad is the reason I come to this dealership instead of the one back home since I’m here for school. :)
Gary J.
5 out of 5
1/30/2026
Excellent customer service
Joe V.
5 out of 5
1/30/2026
Steve Woods is an excellent asset to the Service Dept. Very professional, customer oriented, honest and tells you what you need and do not need in repairs. He has a loyal following of very satisfied customers.
Kathy B.
5 out of 5
1/29/2026
Well done!

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