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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6013 reviews 69%
4 star 1891 reviews 22%
3 star 190 reviews 2%
2 star 342 reviews 4%
1 star 308 reviews 4%
Review Us
Charles H.
5 out of 5
5/22/2026
Good service experience
William R.
5 out of 5
5/22/2026
My request for maintenance was taken care of on my first visit. Jeremy was excellent in his helpfulness. The technician did a great job.
Alexander K.
5 out of 5
5/22/2026
Always helpful with any questions I may have. Always tries to get me in and out as quickly as possible. I trust his judgment when I get the results from my inspection. Thanks!!
Judy B.
5 out of 5
5/22/2026
Tj Cole was very nice& informative!
Ryan T.
4 out of 5
5/22/2026
Jeremy is the reason I come there. He's worth more than he's paid.
David F.
5 out of 5
5/22/2026
Ryans the best
Christopher V.
5 out of 5
5/22/2026
Will Averett did a great job of taking care of my issue today. Thanks
Jessica E.
5 out of 5
5/22/2026
TJ was very helpful.
Charles R.
5 out of 5
5/22/2026
As usual Fast and Efficient Service can’t ask for more Thanks so Much
Sylvia L.
5 out of 5
5/21/2026
Excellent
Anthony H.
1 out of 5
5/21/2026
Service to rotate tires and change oil was satisfactory; however, the wait was 3 hours long. I checked in 30 minutes early and left 3 hours later. If over booking, this needs to be addressed. I was told there was an issue when checking in and I understand that but long waiting times has happened more than once to us. We have (3) 4Runners that were purchased and are serviced here.
Julia E.
5 out of 5
5/21/2026
Mr. Beck was very helpful and showed good customer service.
Jason M.
5 out of 5
5/21/2026
Tj is completely professional and would recommend him to anyone
Brenda G.
5 out of 5
5/21/2026
Fast service. David was excellent
Tonia W.
5 out of 5
5/21/2026
No comments
Matthew B.
4 out of 5
5/21/2026
Ordered a new tire and had it in the next day. The service was super quick and had me on the road within 45 minutes. Thank you to Will and Tuscaloosa Toyota!
William B.
4 out of 5
5/21/2026
Steve Woods is great to work with.
Christopher C.
4 out of 5
5/20/2026
Thanks Will!
Tamatha A.
5 out of 5
5/20/2026
Everyone kind and knowledgeable
Olin N.
2 out of 5
5/20/2026
11am appointment for oil change. Left facility approximately 2pm. I believe service was done in a timely manner after my RAV4 was pulled into service center.

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