Jeremy Beck is my go to person. He always helps me with any questions I may have and suggestions.
Professional service that I appreciate.
Always the best and satisfaction best services ever time and good customer service ???????? ????????
Excellent service; I trust Chuck's advice
Very professional! Knows exactly what my vehicle needed without me telling him. Made sure I had all the knowledge for my vehicle’s maintenance. Chuck definitely knows his products, He doesn’t try to sell me something I don’t need. For this reason I will always go to him for all my services.
Chad Watson was very helpful and went above and beyond to see that I was taken care of.
Jeff was so kind, prompt and thorough.
Been with Steve Woods for 30 years as my service advisor. He always makes sure my car is serviced the way I expect. I expect a lot. Thanks again Steve.
Steve is easy to work with.
Chad is an amazing talent and Toyota should be proud to call him a team member! Thanks for the Toyota Excellence!!
T the gentlemen was very knowledgeable and very polite and kept me updated on everything .
Chad is always very helpful!
Steve has always been courteous and informative about the status of our vehicle. He communicates well with my wife and I while the vehicle is in for service. I feel fortunate that I can count on Steve when we need to schedule service on our vehicle.
Service Technician did not inform me that my vehicle was ready.
I had to discover that on my own. When the cashier walked with me to my vehicle we stopped by the technician’s desk to be sure the multi point inspection report was emailed to me.At no point did the technician acknowledge any inconvenience on my part nor apologize to me.
It took 3.5 hrs to do a 45,000 tire rotation and inspection after I had specifically made an appointment for that morning. Then they said the truck needed 9 lug nuts replaced when y’all are the only ones who have ever touched the tires. Not TJ, but another guy that sits beside him told me over the phone that the lugnuts are now made with a softer composite and that’s why they get “worn out”, I inspected one of them and it looked to me like the impact drill wasn’t fully pressed onto the nut when taking them off. Do better.
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