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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6261 reviews 69%
4 star 1974 reviews 22%
3 star 199 reviews 2%
2 star 367 reviews 4%
1 star 333 reviews 4%
Review Us
Donnie G.
5 out of 5
5/17/2024
Great service department. Steve is a good example of how a service experience should be.
Rayburn W.
5 out of 5
5/17/2024
Steve did a great job on my Tundra, as usual! He is my go to professional on my vehicles. Always try and use him , appointment time permitting.
Jason F.
5 out of 5
5/17/2024
Good Job ????
Mara W.
5 out of 5
5/17/2024
Very pleasant and knowledgeable service advisor! I’d give him a “10”!
Forrest O.
5 out of 5
5/17/2024
Good Job.
Brooke B.
4 out of 5
5/17/2024
Chad was great. Solved all of my issues
Golder H.
5 out of 5
5/16/2024
Thank you Mr Watson for your professional service.
Adam H.
5 out of 5
5/16/2024
Steve has always been a pleasure to work with. Very professional and educated on questions or concerns I have.
Marcy T.
5 out of 5
5/16/2024
Jeremy always takes care of my car needs. He takes time to talk to me and explain things. He is amazing!!!
JAYNE D.
4 out of 5
5/16/2024
He was very attentive. I had called about a nail in my tire and upon my arrival, he was right there and took care of everything. Very appreciative of him.
Katie W.
4 out of 5
5/16/2024
I have taken my 4Runner in for its five thousand miles checkup since o bought it new from Tuscaloosa Toyota . Chuck has taken care of me most of the time and I trust him completely. I would not trust another place with my car.
Elisabet P.
4 out of 5
5/16/2024
Jeremy is very attentive, polite and responsive. I really appreciate him. The only thing I’d like to suggest is that the guys in the shop wipe their handprints off the hood and doors.
Bill W.
4 out of 5
5/16/2024
Jeremy is outstanding!!
Tommy B.
2 out of 5
5/16/2024
Took way too long I feel like a recall should be priority
Kristine W.
5 out of 5
5/16/2024
Jeremy Beck was very nice and answered my questions without hesitation. Awesome service. Will recommend him to all my friends
**** R.
5 out of 5
5/16/2024
Brenton was easy to work with.
Craigen A.
5 out of 5
5/16/2024
Steve wood has always been awesome with his help to all our needs, Toyota should be grateful for having him as a valuable member of your company!!
Jack M.
4 out of 5
5/16/2024
Steve alway does good job so does he’s technicians that work with him have 3 Toyota only place we carry our cars to be worked on thanks for the work y’all do in a timely matter !
Janet P.
4 out of 5
5/16/2024
Jeremy is the best. He makes sure I understand what’s going on with my vehicle and that I’m satisfied with the service.
Johnny H.
5 out of 5
5/16/2024
Everything was perfect

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