About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 6257 reviews 69%
4 star 1973 reviews 22%
3 star 199 reviews 2%
2 star 367 reviews 4%
1 star 333 reviews 4%
Review Us
Wesley M.
3 out of 5
5/18/2024
I received a text earlier from my multi point inspection. The technician recommended changing my cabin and air filter in the video. This was not done today from what I can tell on my paperwork. I would suggest, for those like myself that have the service plan, to go ahead and change those out.
Jackie J.
4 out of 5
5/18/2024
Paul Harbin is the best
Randy C.
4 out of 5
5/18/2024
Long wait; but unforeseen issues
Kenneth L.
5 out of 5
5/18/2024
Steve is great. Tuscaloosa Toyota is great!!
Josh B.
4 out of 5
5/18/2024
Great job, quick and painless in me not having to set foot in dealership after service except to pick up
Monica Y.
4 out of 5
5/17/2024
Thanks for servicing my vehicle!
Barbara S.
5 out of 5
5/17/2024
I don't know what I would do without Steve Woods managing my needs for our vehicles; he is friendly, courteous and even remembers my name and my son's names! All your customer service rep's should be trained by Steve. My husband and I trust his recommendations. I have had others help me who were not friendly, courteous or even accurate in their estimate-if it were not for Steve, I would go somewhere else. He needs a raise!! But not soo much that he retires!! Thanks Steve!
Not-Provided M.
5 out of 5
5/17/2024
Did a great job
Roderick H.
5 out of 5
5/17/2024
N/A
Lucian A.
5 out of 5
5/17/2024
very kind and personable also very informative and efficient
Chris L.
5 out of 5
5/17/2024
Always a great, efficient experience!!!
Tameka H.
5 out of 5
5/17/2024
Customer Service was Excellent!!
Alexandra P.
4 out of 5
5/17/2024
Very professional, quick service, great facilities (kids room, window to the service area, clean bathrooms).
Jan J.
5 out of 5
5/17/2024
Will was very nice and professional. I'm very happy with the entire Tuscaloosa Toyota experience!
Mark S.
5 out of 5
5/17/2024
Harrison is very attentive and courteous. Always a good experience.
Donnie G.
5 out of 5
5/17/2024
Great service department. Steve is a good example of how a service experience should be.
Rayburn W.
5 out of 5
5/17/2024
Steve did a great job on my Tundra, as usual! He is my go to professional on my vehicles. Always try and use him , appointment time permitting.
Jason F.
5 out of 5
5/17/2024
Good Job ????
Mara W.
5 out of 5
5/17/2024
Very pleasant and knowledgeable service advisor! I’d give him a “10”!
Forrest O.
5 out of 5
5/17/2024
Good Job.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.