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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6072 reviews 69%
4 star 1908 reviews 22%
3 star 192 reviews 2%
2 star 350 reviews 4%
1 star 318 reviews 4%
Review Us
Makenzie G.
5 out of 5
2/21/2026
Ryan was fast and efficient!!! 10/10 service
Mary H.
5 out of 5
2/21/2026
Very good job.
Reginald S.
5 out of 5
2/21/2026
Everything was great
David H.
5 out of 5
2/21/2026
I was very pleased with how things were handled today. Thank you.
Greg F.
5 out of 5
2/21/2026
As usual, Jeremy and the team were outstanding. Thanks again!
Mary F.
5 out of 5
2/21/2026
Well taken care of. Thank you
Lashieka N.
5 out of 5
2/21/2026
The process was quicker than I expected and everyone was super courteous. Will definitely return for any other repairs I may need.
Randy B.
5 out of 5
2/21/2026
Chad goes above and beyond to explain everything to me . Always nice to, courteous , and professional .
Steven W.
5 out of 5
2/20/2026
Steve was awesome
Alex K.
4 out of 5
2/20/2026
Each time I get my Toyota Tacoma service I will ask for Ryan and specifically go to Tuscaloosa Toyota to do so. Always get top notch service and it goes a long way with me wanting to come back each time. Ryan should get a raise lol!
Woodrow W.
5 out of 5
2/20/2026
Consistent good service on all our vehicles. Thanks to Chuck and the team.
Dian S.
5 out of 5
2/20/2026
Super good job. Thank you
Cynthia W.
1 out of 5
2/20/2026
Charge for washer fluid didn't like should be included in oil change also price on oil change is to high Mr Jeremy was ok no problem with him Thank you
Not-Provided W.
5 out of 5
2/20/2026
All was taken care of Chuck was very professional!!
Brad H.
5 out of 5
2/20/2026
Always pleased with Tuscaloosa Toyota
Shenette P.
4 out of 5
2/20/2026
Very nice and doesn't take long 10 out of10
Wanda W.
5 out of 5
2/20/2026
Everything was good
Juanita C.
4 out of 5
2/19/2026
Jeremy is the best!
Gloria W.
5 out of 5
2/19/2026
Chuck is the best. He’s the reason I drive from Mississippi for service. And Timothy was excellent. His work ethic is beyond commendable. Thank you.
Callie N.
4 out of 5
2/19/2026
Mr. Woods is always careful about explaining what was done to my vehicle. Excellent customer service is always provided and much appreciated.

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