Very prompt with service. Appreciated that.
Everything was communicated to me in a timely manner an was completely upfront with services and pricing. Garrett was very personable and I appreciate his help!
Great service every time!
Very personable and quick service
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He did an excellent job telling me everything that was done and what might be needed in the future. Everything done very quickly.
Chuck is the best you got! Helps me so much ! Pay him good , he is worth it
Jeremy was attentive and helpful from the time I walked through the door until the time I checked out upon retrieving my vehicle. I appreciate that he explains services provided, contacts his customers to inform them of any delays in service delivery, and provide kind words of support. I look forward to Jeremy servicing my vehicle from here on out.
Well done and east as per usual.
My direct interactions with TJ were good as well as with other staff members. I do not have any complaints about work completed either. My issue is that I was there for 5.5 hours without any communication of how long the service would take. I came in for a normal maintenance that shouldn’t have taken long. I ended up needing to replace some parts (drive belt, brake pads). I recognize that work takes longer, and do not have any complaints about how long it took. However, no one kept me updated on progress or gave an estimation of how long it would take. The only communication I had while waiting was the text message of the inspection report.
Tuscaloosa Toyota service has always taken care of us. Kept us updated. We will continue using their department. Great service advisors and mechanics!
Steve always attends to my vehicle needs. Never any complaints.
I’ve nerve gone wrong with Tuscaloosa Toyota ! Always great service !
Great service...friendly service person!
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