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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6257 reviews 69%
4 star 1973 reviews 22%
3 star 199 reviews 2%
2 star 367 reviews 4%
1 star 333 reviews 4%
Review Us
Linda M.
5 out of 5
5/22/2024
Brandon is very nice and the waiting area is the best I’ve ever been in.
Michael S.
4 out of 5
5/22/2024
Brandon is a pleasure to work with.
Jonathan E.
5 out of 5
5/22/2024
It was a pleasure experience working with TJ Cole , his professionalism and knowledge on the vechile was outstanding
Brandon B.
4 out of 5
5/22/2024
Mr. Long is the best and should receive a promotion.
Teresa O.
5 out of 5
5/22/2024
Steve and your team have provided very satisfactory service. It has been a pleasant experience.
Deborah Jo.
4 out of 5
5/22/2024
David Holliday is an awesome technician.
Toni P.
5 out of 5
5/21/2024
Kept me informed and everyone was friendly and accommodating.
Michael F.
5 out of 5
5/21/2024
Excellent service
Susanne P.
3 out of 5
5/21/2024
Ryan was great. What I am writing has nothing to do with him. The right rear fender "blew off" as J was driving. Yes, it just blew off. So, my 4-RUNNER has just 55 thousand miles. That has nothing to do with a fenderjust blowing off. Toyota should have owned that and repaired it. The amount of miles on the truck has nothing to do with it. It simply blew off while I was driving. The cost to have it replaced is close to $300.00 That was NOT what I expected from TOYOTA. I was confident TOYOTA was going to tale care of it. It blew off as I was driving. Again, Ryan was great. This comment is about TOYOTA. Not Ryam.
Richard S.
4 out of 5
5/21/2024
Good folks handled nicely
Mara Jo.
5 out of 5
5/21/2024
Brandon was very helpful and friendly. I will use him again.
Winston M.
5 out of 5
5/21/2024
Pauls Team are fast, professional and get it done right the first time. Keep up the great work..
Michael C.
4 out of 5
5/21/2024
Will did a great job today!
Scarlet P.
5 out of 5
5/21/2024
Great service!
Steven S.
5 out of 5
5/21/2024
Ryan always does an excellent job. Always happy with Tuscaloosa toyota.
Ryan E.
4 out of 5
5/21/2024
10/10 Give this man a raise!!
Philip C.
2 out of 5
5/21/2024
Got someone else multi-point vehicle inspectiion.
Scott H.
5 out of 5
5/21/2024
Brenton has been great to work with especially with my schedule.
Jason H.
4 out of 5
5/21/2024
Happy with the suggestions.
Frances H.
5 out of 5
5/21/2024
Brandon is great! Thanks for service!

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