First of all, Brandon did a good job. I have only one complaint. I would have preferred to be told the cost of the UBER inspection, $200, before it was done. If I had known it was that much, I never would have agreed to it. Other places in town they are $25 to $50. Do you know how long it takes an Uber driver to make $200? 8 to 10 hours on a good day, especially this time of year. Then they failed the inspection because of dry rot on tires you sold me barely 4 years ago. This was your second chance. You won’t get another one.
Did not fill washer fluid
I had an apt for a recall. After I got there I was told parts are on back order. TJ was excellent but the person making the reservation could have saved me 4 hours of drive time if they had followed up prior to my arrival.
I spent $2500 to repair a vibration that I still have. Your technicians don’t know why I vibration and are guessing or are only doing what a computer tells them what to do. Because of this I will no longer bring my vehicle to y’all. I’m extremely disappointed in service I received. I feel as though I have ripped off.
Steve Woods and the rest of the staff are informative with work on my vehicle. This is the reason I always bring my 4-Runner back to Tuscaloosa Toyota for all my vehicles needs and for repairs. To the staff of Tuscaloosa Toyota, great job!
Brenton was amazing. He kept me updated and answered all of my questions appropriately.
Very reasonable and helpful while I was leaving my vehicle in his care. Always replied quickly.
Jeremy was great to work with!
TJ was professional and polite
Realized once I made it home that I did not have my wiper blades replaced as requested. I checked the receipt and I didn't see it on there. Just a little annoyed that I have to make another stop to get the blades. Otherwise no other complaints. The service representative called and informed me of what my car needed. No complaints.
Took a little time but in the end I was very satisfied with the service.
Chuck has always been helpful and dependable-that’s why we ask for him each time we have service performed.
I truly appreciate the quality service I received today.
Keep up the good work Chad.
Thank you
Brandon has always been very professional and does a great job!!
The prompt care service was phenomenal.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social