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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6244 reviews 69%
4 star 1966 reviews 22%
3 star 198 reviews 2%
2 star 365 reviews 4%
1 star 332 reviews 4%
Review Us
Randolph G.
4 out of 5
6/22/2024
I’ll be back
Donna D.
3 out of 5
6/22/2024
It took three and half months to get my mirror but finally they came through.
Stephanie P.
5 out of 5
6/22/2024
Ryan was so kind & helpful and explained everything well! He made me feel very comfortable!
Beth M.
5 out of 5
6/22/2024
Chad was very helpful and explained everything well! Thanks
Florette H.
5 out of 5
6/22/2024
Brandon is always friendly and takes very good care of my Toyota Highlander He is awesome
Luke Y.
4 out of 5
6/22/2024
Brent was excellent. The sales manager and the tech assigned to my vehicle were great as well. I won’t be taking my vehicle to any other dealerships if I can help it. Pricing, employees, service, everything was great. They’ve always shown me respect instead of treating me like just another commission check. I would also like to thank Jeremy in sales for helping me find the truck in the first place. Allstar team at Tuscaloosa Toyota.
Randa C.
1 out of 5
6/21/2024
My car has been there twice for an alignment. Also had to get door actuator fixed. When I got home yesterday the door wouldn’t open from the outside at all. So now I have to bring it back for a 3rd time and I am out $1000
Bryan H.
5 out of 5
6/21/2024
Everyone was pleasant and helpful!
Jayne D.
5 out of 5
6/21/2024
It is always very kind and helpful.
Melissa G.
5 out of 5
6/21/2024
The whole place was great
Eddie H.
5 out of 5
6/21/2024
Ryan was very professional,knowledgeable and informative about my service.
Charles B.
4 out of 5
6/21/2024
Chuck does a good job for customers
Patricia B.
5 out of 5
6/21/2024
Chuck is a great service representative. I always ask for Chuck Sansing. Yes, job well done.
Dennis K.
4 out of 5
6/21/2024
I’ll be looking forward to rhat
William B.
4 out of 5
6/21/2024
Steve is super!
Bonnie G.
5 out of 5
6/21/2024
I like Will's personality!! I felt confident about his knowledge,also. He was kind and concerned about my questions.
Boody M.
3 out of 5
6/21/2024
Thanks Harrison for clearing out my leaky rear passenger door on your own time when my extended warranty didn’t cover it.
Jo Ann.
5 out of 5
6/21/2024
Thanks Chuck for always taking such good care of us and our vehicles!!!
Shelia O.
4 out of 5
6/21/2024
TJ went above and beyond and tried to fix things that were beyond his control. I had a few disappointments but TJ and Justin tried their best to make it right.
Peter L.
5 out of 5
6/20/2024
Thank you

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