Service Center

Real Reviews From Verified Customers

Melissa W.
5 out of 5
7/18/2024
Thanks yo Chad for his courteous customer service and and willingness to offer his assistance for any other needs in regards to my vehicle.
Grady B.
5 out of 5
7/18/2024
Everyone was very nice.
Dexter S.
4 out of 5
7/18/2024
We have bought two new vehicles from Toyota. This is the first time we have purchased Toyota vehicles and Chad Watson has given us excellent customer service with service maintenance and recalls with each visit.
Not-Provided D.
5 out of 5
7/18/2024
Excellent service provided by Mr. Woods
Justin I.
4 out of 5
7/18/2024
Chad takes care of my and my wife’s vehicle. He does a great job.
Amy E.
4 out of 5
7/18/2024
The service provided was next level amazing. Ryan went above and beyond! He's the only one I trust to work on my vehicle cause he takes time and does amazing!
Charles P.
2 out of 5
7/18/2024
Service took much longer than anticipated.
Mary A.
4 out of 5
7/17/2024
Chad was awesome! I had an emergency with my 4Runner and he worked me into the schedule but the main thing was that he made me feel safe that my tire was fixed and he kept me updated throughout the process. He definitely is someone I would want to work with the maintenance of my vehicle.
Clifton P.
2 out of 5
7/17/2024
I had an appointment for a 15,000 mile service on my Crown at 10:30. It was after 12:45 before I got my car back.
Bonnie S.
5 out of 5
7/17/2024
Ryan is an exceptional young man. He was very courteous & efficient in assisting me with my car service.
Edwin K.
5 out of 5
7/17/2024
He was extremely courteous and helpful. Great experience.
Christine G.
5 out of 5
7/17/2024
Chad has a great sense of humor and made my time at Toyota fun.
Meta B.
5 out of 5
7/17/2024
Excellent service and on time. Well done!!
Randall W.
4 out of 5
7/17/2024
There were 2 questions. You should tell the truth.
Dolores R.
5 out of 5
7/17/2024
Mr. Steve Woods has been my Service Manager for many years. He’s always great; professional, honest and respectful.
Kristy F.
5 out of 5
7/17/2024
Always a pleasure working with Tuscaloosa Toyota and Jeremy Beck. He is prompt, polite, & always explains everything in a way I can understand with the needs of my vehicle. It is much appreciated since it is not always a pleasure at other service departments in our town. Thank you!!
Ann H.
5 out of 5
7/17/2024
Always appreciative of service at Tuscaloosa Toyota with Steve Woods!
Julie R.
4 out of 5
7/17/2024
Chad is very friendly, professional and takes great care of customers. After we left the car was skipping a little so we came back. Chad was right on it. Took to the me mechanic and they checked it out. We were back on the road in less than 15 min.
William U.
5 out of 5
7/17/2024
Longtime Steve Woods / Toyota customer. Very satisfied with the professional relationship.
Lacee A.
4 out of 5
7/17/2024
We still owe 18,200

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