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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6227 reviews 69%
4 star 1960 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
KATHERINE K.
5 out of 5
9/5/2024
Easy process!! One of the reasons I always buy a Toyota is because of the great service department!!
Cynthia M.
4 out of 5
9/4/2024
I appreciate all that the dealership provided for me and my vehicle.
Richard H.
4 out of 5
9/4/2024
Thumbs up all the way across the board????
Stephen P.
5 out of 5
9/4/2024
Chad has always been helpful while serviicing my vehicles.
James P.
5 out of 5
9/4/2024
Great service friendly workers
Judy C.
5 out of 5
9/4/2024
Great service
Charles B.
5 out of 5
9/4/2024
Super fast excellent customer service from Chad!
David W.
4 out of 5
9/4/2024
I had an excellent experience with my service today. The appointment began on time. The process was explained to me. An estimated time of completion was given. I would be contacted when the service was finished. All of this happened and I was completely satisfied with the transaction.
Hayes W.
5 out of 5
9/4/2024
Steve Woods is always very knowledgable and helpful. And a nice guy to boot.
Edward G.
5 out of 5
9/4/2024
I appreciate help everyone was very helpful and nice. The service was quicker than I expected. Thanks again for your help and support.
David P.
5 out of 5
9/4/2024
Good job, good people.
Gay D.
4 out of 5
9/4/2024
I always trust that Chuck is going to make sure I receive the service I need without pushing unnecessary service on me. I trust Chuck. He is always very kind, friendly and professional. I specifically request him as my service manager.
Pamela C.
4 out of 5
9/4/2024
Steve Woods always meets or exceeds my expectations!
Thomas H.
5 out of 5
9/3/2024
Steve was very helpful
David B.
5 out of 5
9/1/2024
Steve sells cars
Cheryl M.
5 out of 5
9/1/2024
Very professional and friendly
MANJIT J.
5 out of 5
9/1/2024
Fast quick and courteous.
Tasha R.
5 out of 5
9/1/2024
Harrison anserwed my questions with ease and was eager to make sure my truck was taken care of. I appreciate all of Tuscaloosa Toyota's advisors. They are always awesome. Thanks!
Franklin B.
5 out of 5
9/1/2024
Chad was very nice and provided excellent customer service. He explained the results of the multi point inspection.
Tarek A.
5 out of 5
9/1/2024
He’s always doing a good job. Great job thank you.

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