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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6227 reviews 69%
4 star 1960 reviews 22%
3 star 197 reviews 2%
2 star 363 reviews 4%
1 star 329 reviews 4%
Review Us
Robert B.
5 out of 5
9/6/2024
Very satisfied
Cynthia B.
5 out of 5
9/6/2024
Service was prompt.
Laporsha B.
4 out of 5
9/6/2024
Wonderful, top notch service provided today! I will definitely be requesting him again!
KIMBERLY F.
4 out of 5
9/6/2024
Thanks Steve!
Shawn P.
1 out of 5
9/6/2024
The maintenance guys didn’t even put my glove box back together properly, that’s a simple task. I had to turn around after leaving to get them to fix it. It takes confidence in them servicing the rest of my vehicle. They( someone with your company) broke the fairing under my driver seat on my 2nd or 3rd oil change( long ago)bc they moved my seat too far out of position. So I’m not thrilled with them as a whole.
Jamie S.
5 out of 5
9/6/2024
Brenton and the team did a great job and were on time.
Marilyn W.
5 out of 5
9/5/2024
Thank you
Angel P.
4 out of 5
9/5/2024
Tj has never failed to give the absolute best customer service. I reccomend him to any and every one! Thanks TJ!
Vicki C.
5 out of 5
9/5/2024
Quick and easy even without an appointment
David N.
3 out of 5
9/5/2024
Brenton went above and behind today, even looking into issue I was having with my registration and vin verification. It’s an easy decision to come back for my next service.
Cindy C.
1 out of 5
9/5/2024
It took to long . I had 11:00 appointment and I left there at 1:15 for a 10,000 mile oil change.
Jessica P.
5 out of 5
9/5/2024
He was great. He kept me updated.
Billy C.
5 out of 5
9/5/2024
Perfect as always…
Kim P.
5 out of 5
9/5/2024
Excellent service
MYRTES G.
5 out of 5
9/5/2024
As always great service. Thanks Steve!!
Timothy W.
5 out of 5
9/5/2024
Job well done. Jeremy is the best
Scott Q.
5 out of 5
9/5/2024
Awesome service
MARY G.
5 out of 5
9/5/2024
Steve Woods is the ultimate service manager. I trust him completely. He is an asset to Tuscaloosa Toyota.
Susie C.
5 out of 5
9/5/2024
Mr Beck was very helpful and seemed to be very knowledgeable in addressing my problems .
Layton A.
4 out of 5
9/5/2024
Mr, Fisher explains what’s need to be done for my vehicle will last. It’s was done and I am satisfied. Job well done.

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