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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6205 reviews 69%
4 star 1954 reviews 22%
3 star 194 reviews 2%
2 star 360 reviews 4%
1 star 326 reviews 4%
Review Us
Faye S.
5 out of 5
12/31/2024
Great job
James K.
5 out of 5
12/31/2024
Thank you for exceptional, thorough and fast service! We appreciate Will’s professionalism.
Charles S.
4 out of 5
12/31/2024
Very professional and did everything he said he would.
Thomas M.
5 out of 5
12/30/2024
Received great service.
Randy D.
5 out of 5
12/30/2024
Ryan is a great representative of you company - very professional and always makes me feel like I’m the most valuable client to come to the service department.
Kenneth G.
5 out of 5
12/30/2024
Great job in and out quick
Brandon W.
5 out of 5
12/30/2024
Best service department in Tuscaloosa
Scott H.
5 out of 5
12/30/2024
Will was great and they finished well ahead of the time they told me
Adrian R.
4 out of 5
12/29/2024
Great customer service! Always put my best interest and my vehicle first and go above and beyond to make sure that I can keep rolling!
Mildred G.
5 out of 5
12/29/2024
I am always satisfied with the service I get from Chuck.
Patricia M.
5 out of 5
12/29/2024
Will was exceptional. Please thank him for me.
DAVID B.
5 out of 5
12/29/2024
Great job!
Martha W.
1 out of 5
12/29/2024
Could not hear TJ talk when I got ready to pay the girl was on her phone and had to be told to help me . It is nothing like it was when I got my car in 2018
Artie P.
5 out of 5
12/29/2024
Will was great to work with, timely, and responsive. Solved the problems!
MARTIN J.
5 out of 5
12/29/2024
Great Service
Brenda M.
2 out of 5
12/28/2024
Unfortunately, the service this time was subpar. 12/13 I took my car for an oil/filter change and tire rotation. My hood was not close properly and too much air was put in my tires, 38 psi. The recommended amount is 32 psi. So this was not the best experience for me out of the 12 years I've been coming to T'loosa Toyota.
Barry M.
5 out of 5
12/28/2024
Steve day great job and was very helpful in answering several questions.
Jennifer C.
4 out of 5
12/28/2024
Sounds good.
Brenda L.
4 out of 5
12/28/2024
Chuck is outstanding! I trust what he is telling me about my car.
Finus G.
5 out of 5
12/28/2024
Amazing customer service. The Best!

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