As usual no complaints!! I’ve always had an expectational experience with Tuscaloosa Toyota service department!! You have excellent service department!!
Excellent customer service care.
We specifically asked for a check on air flow coming in we think from the back. Was not addressed!
Very patient and helpful.
Always happy with service dept
Always so kind and friendly and HONEST!!
Jeremy was very helpful as always. Very dedicated to his job.
Goes above and beyond always
Always professional service at Tuscaloosa Toyota. You guys are the best. Chase was personable, friendly, efficient and knowledgeable. Completely precious ????
Ryan was very professional and knowledgeable. He answered all of my questions promptly with accuracy. The service itself was very quick and met all of my expectations. My vehicle loyalty will continue to stay with Toyota for the foreseeable future.
Will is amazing. Took care of me from start to finish
. Such a nice young man. Y’all just need to get his tablet fixed because yall didn’t service the old Honda but my Cadillac
Had specifically asked that the spare tire be aired....the light had been on a while and I was ready for it to be corrected. As I checked out, I was told the tire had been serviced. Once I got in the vehicle, the light was on, but I had to meet someone and could not wait for it to be serviced again. I did call and reported that it was not serviced as requested....it was a simple thing but I will have to make arrangements again...not the quality service that I had expected, not to mention the other 4 tires are registering 39/39/41/41 air pressure now....thank you for following up
Nice work! We were in and out in less than an hour today.
Thank you for reaching out regarding my experience with Chad Watson's customer service. I sincerely appreciate the opportunity to provide feedback.
I am pleased to say that I was very satisfied with the service I received. Chad was friendly and easy to talk to, making the entire process feel comfortable. His prompt responses and willingness to go above and beyond truly stood out to me. I felt he was genuinely curious about my needs and worked diligently to ensure I was supported.
Thank you again for your attention to this matter. I look forward to our continued collaboration.
Best regards,
Amber A
Good service done in timely manner.
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